Motorola Moto G — wificonnection

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Jan 4, 2017, 11:44:45 AM via Website

could anyone help , i have a moto g play , and a nikon d5500 dslr camera , i have been trying to connect the phone to the camera so i can downlload photos straight to my phone

when i turn wifi on in the camera , the camera shows up in the phone wifi settings , but when i click connect i get "connected no internet"

i have tried the wifes s5 and the camera connected to it perfectly so the problem lies within my phone , i do not have any issues with anything else , ie , ps4 , laptop , tablet , and my phone is connected and working as it should on wifi. its only when i try to connect the camera i get "connected no internet"

would be so grateful for some advice if anyone knows waht the problem is

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  • Forum posts: 2

Jan 4, 2017, 3:40:58 PM via Website

Try clearing the cache from your phone memory. Then try to forget the wifi network and connect to the network again.

If all this doesn't work then as a last resort try the factory data reset.

John Melia

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  • Forum posts: 22

Jan 12, 2018, 8:13:55 AM via Website

Better to ask the customer service for help,and you will know more about this nikon d5500 dslr camera.If it could not connected with your cellphone,maybe you need buy a new one which you can downlload photos straight to your phone.

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