- Forum posts: 4
Jan 15, 2017, 5:04:51 PM via Website
Jan 15, 2017 5:04:51 PM via Website
Hey all - I had my old phone (stratosphere II) setup for calls to go to voicemail after 15 seconds (roughly 3 rings). I had to call Verizon to have this change made. And it worked!
This was needed because I have google voice calls coming to the phone, and anything longer will kick on the google voice VM which I don't want. I want all the VM's in one place.
I just got a S5, swapped the SIM card - and everything about the phone is awesome! Except that now calls ring for 30 seconds before going to VM - which is longer than I would want even without the google voice dilemma.
I called verizon, and they said that the VM setting is still set to 15 seconds....
I swapped the SIM card BACK to the old phone - it picks up after 15 seconds - put it back in the S5 - 30 seconds.
Is there a setting in the phone I need to change (PS - I would love to use the visual voicemail if I can - but it's not required) - or is there something on verizons end that needs to be updated to the new phone?
Any tips/help are GREATLY appreciated as I use the phone for business!