Upgrade to marshmallow deleted my textsD?

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Feb 25, 2017 6:28:39 AM via Website

Tech support told me to upgrade to Android 6.0.1 marshmallow. Immediately after, it began deleting my message+ older texts , NOT sync to the cloud, deleting the older ones. Don't tell us to factory reset, that is rediculus. Where did all the data go? How do we users get them back? Personally I think we deserve a patch for this beta version instead of having to fix it ourselves. And tech never warned me. I'm a developer and I still don't feel like fixing the company's problems. Thanx