WhatsApp contacts column disappeared

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  • Forum posts: 2

Feb 25, 2017 11:35:44 PM via Website

My contacts list (column) on WhatsApp has suddenly disappeared. I can still see the Chats column (with the relevant contacts in it), and ironically when I click on the chat icon, it lists my contacts. So how do I get the contacts column to come back? When I open WhatsApp now, the top menu shows (from left to right): 1- The camera icon. 2- Chats. 3- Status. 4- Calls. It should have a Contacts column, but that has disappeared.

I use a Samsung S4 mini.

I have tried refreshing the contacts, as well as toggling "show hidden contacts", but that didn't work. I even uninstalled and reinstalled WhatsApp, but still no good.

I don't think it's a permissions issue, because as I said above, when I click on the chat icon, it gives me a list of all my contacts.

Thanks in advance.

  • Forum posts: 1

Mar 4, 2017 5:27:26 PM via Website

I'm having exactly the same problem and was searching for a remedy when I found your post. It's been working fine and all of a sudden my Contacts icon on the Whatsapp home screen disappeared. If you or anyone found a solution, let me know. When I open Whatsapp, I now have exactly as you described... 1- The camera icon. 2- Chats. 3- Status. 4- Calls.

  • Forum posts: 2

Mar 10, 2017 10:22:05 PM via Website

Thanks Bastian Siewers.
But to the WhatsApp genius who decided to do that: You should be fired!

  • Forum posts: 1

Mar 11, 2017 1:05:05 PM via Website

Hi all, I was having the same problem, my contacts icon at the bottom disappeared so I was left wondering how to send a mesg to someone who was not already in my chats list. However with some playing around I figured out how to access my contacts list...
tap the write icon in the top right corner of the screen and you will see the list off all your contacts who use WhatsApp and you can then send them a mesg... yahhh!!!

  • Forum posts: 1

May 15, 2017 12:10:08 PM via Website

No my friend it is not that you lost all your contact.
I ll share how it was solved for my HTC M9. It only happens when your whatsapp auto sync stopped working.

Go to phone setting and then tap - account and sync page. You will notice that your sync for whatsapp has stopped working and shown sync sign in RED color. Tap the sync red sign and tap again the three vertical dots on right top corner (HTC M9) then tab "sync now". ( Try to sync it manually). It may not sync immediately giving you a error that "sync is not available, will come back shortly". Wait for some time and it may lead to a day or two. So have pateince , try to sync again manually ,, it will become green. Once it is green go to Whatsapp and you will have all your contacts back as it was..
Also make sure to keep the auto sync at ON.
I hope it will help as it worked for me.

  • Forum posts: 1

Jun 28, 2017 9:37:15 AM via Website

I had exactly the same problem, however I was advised to click the green icon at the bottom in the new update, that is used to write new messaging, it shows all the contacts in alphabetical order, it may help. for my case it helped me, because I wanted to go to a specific friend to review a post and respond, but still the contacts column was better.

I wish to have this helpful.

Mohd