Samsung Galaxy S5 Active — Force upgrade

  • Replies:3
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  • Forum posts: 3

May 8, 2017 11:55:08 PM via Website

Hi,

My S5 is currently running 4.4.2 When I run 'Check For Update' it tells me the system is up to date. I'm trying to get Microsoft InTune to certify the device compliance and upgrading seems like the last effort. Is there anyway to get the update other than "check for update" ?

Thanks,
Diane

Model
SM-G900T for T-Mobile

Version
v4.4.2

Baseband Version
G900TUVU1ANCH

Kernal Version
3.4.0-964333
dpi@SWDD5018 #1
Wed Mar 26 13:30:42 KST 2014

Build Number
DONGCHAO.607

Security software version
MDF v1.0 Release 2
VPN v1.4 Release 1

  • Forum posts: 3

May 10, 2017 6:23:27 AM via Website

Samsung support directed me to their team at Best Buy - will go try that. Thanks

  • Forum posts: 3

May 15, 2017 7:21:25 PM via Website

problem solved - Samsung in person was able to upgrade to v6 - all is well. Thanks for the responses.