- Forum posts: 1
Jul 29, 2017, 5:58:53 PM via Website
Jul 29, 2017 5:58:53 PM via Website
So I did a factory reset cause something was wrong with my system data. I copied all my pictures and music stuff to my pc, and made a backup of whatsapp to google drive. I didn't copy the internal back-up to my pc.
So all I have is the google drive back-up. I thought that was enough, but when whatsapp ask for a restore, it says my google drive account doesn't have any back-ups. That is strange because the back-up is clearly there. So what do I do? I tried googling around, but couldn't find anything. And I really want to have those messages back.
I have a Medion phone with the mode number X5020. Android version 5.0.2.
I did change my phone number once. A few months ago. I got a new SIM card back then. But I didn't manually change my phone number in whatsapp because it was still working. Could have have influenced anything?
Thanks in advance.