- Forum posts: 1
Aug 24, 2017, 5:00:59 PM via Website
Aug 24, 2017 5:00:59 PM via Website
The Google Play Store on my phone won't download or update any apps. It started after I Factory Reset my phone today (Note: This isn't the first time I reset my phone but this problem is new). I've cleared the cache and data of both Google Play Store and Services several times apiece, I've factory reset it again, I've refreshed my account twice, restarted my phone twice, I disabled and enabled Google play store and I reset the date twice, but nothing is working.
If Google Play Services need to be updated, It won't update. It does one of two things, says it's "downloading" but stays on the loading part until it times out and "Error Code: 500" comes up or it stays at "Download pending".
This shouldn't be the case. My phone is fairly new, It's Metro PCS's Galaxy On5 and I've only had it for less than 6 months.