OALE mobile phone can't get signal in India?

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Oct 10, 2017 11:20:47 AM via Website

My phone, OALE X1, which bought it from Dubai. It works well while in Dubai. But when get back to India, and change to India SIM card. The phone can't get the signal. Someone said there is one country code, which can crake. Someone said that I can change the original IMEI number to the local India IMEI number. But I have no idea both of that. What's wrong? How to do?

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Oct 11, 2017 10:16:28 AM via Website

The frequency band of the phone supports India SIM card. My friend said that I can change the IMEI number, it will work. What's wrong with the IMEI number?

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Oct 12, 2017 4:05:30 AM via Website

Bella Tse

The frequency band of the phone supports India SIM card. My friend said that I can change the IMEI number, it will work. What's wrong with the IMEI number?

I see now. Is the mobile phone a contract one? If yes, you may contact your old carrier in Dubai and ask for help to unlock the phone. In general, you need to send your IMEI number to the carrier in order to unlock it.

— modified on Oct 12, 2017 4:07:42 AM

  • Forum posts: 104

Oct 12, 2017 8:44:05 AM via Website

I see now. Is the mobile phone a contract one? If yes, you may contact your old carrier in Dubai and ask for help to unlock the phone. In general, you need to send your IMEI number to the carrier in order to unlock it.

Correct. If unlock wont solve your problem then contact your old carrier in Dubai.

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Oct 12, 2017 10:16:16 AM via Website

ok. I will try. Thanks.