S8+ delay opening of files

  • Replies:5
  • OpenNot stickiedUnanswered
  • Forum posts: 2

Nov 29, 2017 3:19:18 PM via Website

Hi

I am experiencing delay opening of files. It occurred on Play Store and Dropbox. Sometimes it take 20 secs for them to start downloading the files. I am not sure why there is a delay. But it work preferable sound on mobile network.

S8+ is ruining on Nougat software.

Reply
  • Forum posts: 687

Nov 29, 2017 3:39:34 PM via Website

Do you mean that the delay issue only exists when your S8 connects to internet via WLAN other than mobile network? And how about any other phones connecting to the same wireless router?

Is there some anti-virus software or APP installed which will scan before every file downloading?

— modified on Nov 29, 2017 3:44:22 PM

Reply
  • Forum posts: 2

Nov 29, 2017 9:47:57 PM via Website

It only occurs on this phone as the other phones I have are iPhone which had no issue yet.

There is no anti virus installed on the phone. It only occurs on some apps which make the issue complicated.

Reply
  • Forum posts: 8

Dec 19, 2017 5:48:30 PM via Website

Have you checked the Apps in the background that are running?

Usually they suck up the RAM a lot. You should recheck and stop the unnecessary applications that are running.

Hope it helps.

Reply