S8+ delay opening of files

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  • Forum posts: 2

Nov 29, 2017 3:19:18 PM via Website

Hi

I am experiencing delay opening of files. It occurred on Play Store and Dropbox. Sometimes it take 20 secs for them to start downloading the files. I am not sure why there is a delay. But it work preferable sound on mobile network.

S8+ is ruining on Nougat software.

  • Forum posts: 503

Nov 29, 2017 3:39:34 PM via Website

Do you mean that the delay issue only exists when your S8 connects to internet via WLAN other than mobile network? And how about any other phones connecting to the same wireless router?

Is there some anti-virus software or APP installed which will scan before every file downloading?

— modified on Nov 29, 2017 3:44:22 PM

  • Forum posts: 2

Nov 29, 2017 9:47:57 PM via Website

It only occurs on this phone as the other phones I have are iPhone which had no issue yet.

There is no anti virus installed on the phone. It only occurs on some apps which make the issue complicated.