Whatsapp version expired 5 December 2017

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  • Forum posts: 3

Jan 9, 2018, 5:59:12 PM via Website

Since 5 December 2017, every time I turn off the phone, when I turn on, I get the message that the whatsapp version expired 5 December. If I click on update, it tries to open a webpage but nothing happens. However, if I go to Play Store and update whatsapp from there, everything is fixed. Hoewever, whenever I turn off again and turn on the phone, same happens again. In essence, if I turn off the phone everyday, I have to update from play store whatsapp everyday. My android version is 7.0. My phone is Gretel GT6000. I tried to uninstall and install whatsapp, but it didnt solve the problem. Date and time are setup automatically. I wrote to whatsapp but they didnt help at all.
Please, could anybody help me?

  • Forum posts: 1,137

Jan 10, 2018, 2:11:32 AM via Website

So weird message you got.
I think maybe it's a fake updating message. It should be not from WhataApp app at all.
Check the address of the web page it tried to open.

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  • Forum posts: 3

Jan 10, 2018, 9:10:25 AM via Website

Thanks. The issue is that whatsapp doesnt work, if I dont update it (from play store), so it is not only the message. The problem is real.

  • Forum posts: 3

Jan 11, 2018, 9:31:04 AM via Website

James, I have followed your instructions. But, unfortunately, it didnt work. Thanks anyway.