What Could This Be??

  • Replies:24
  • OpenNot stickiedUnanswered
  • Forum posts: 28

Jan 26, 2018 2:08:11 AM via Website

Hello
I have been trying to do a software update on my samsung galaxy mega but keep getting the error message operating system on device has been modified in an unauthorized way. Also SU found. What can i do about this?? Thanks for any help.

AC&MM

Reply
  • Forum posts: 705

Jan 26, 2018 2:55:19 AM via Website

Donna D.

Hello
I have been trying to do a software update on my samsung galaxy mega but keep getting the error message operating system on device has been modified in an unauthorized way. Also SU found. What can i do about this?? Thanks for any help.

If your device has root access, first, you need to reinstall the last available Stock ROM for your device and then you try to update it. However, you need to reinstall the Stock ROM in it.

AC&MM
Moto X Force
Galaxy Tab 4 8.0
Nokia 3310

Reply
  • Forum posts: 28

Jan 26, 2018 4:51:18 AM via Website

Hi
It says my phone is not rooted. So why would I still see the thing SU found?? How do I reinstall last available stock ROM?? Pretty stupid questions I'm sure. 😲

AC&MM

Reply
  • Forum posts: 705

Jan 26, 2018 5:14:46 AM via Website

Donna D.

Hi
It says my phone is not rooted. So why would I still see the thing SU found?? How do I reinstall last available stock ROM?? Pretty stupid questions I'm sure. 😲

Access this site https://www.sammobile.com/firmwares/search/galaxy%20mega/ and choose your phone model to download the right Stock ROM.

AC&MM
Moto X Force
Galaxy Tab 4 8.0
Nokia 3310

Reply
  • Forum posts: 705

Jan 26, 2018 5:29:04 AM via Website

Donna D.

Thanks

No problem!

AC&MM
Moto X Force
Galaxy Tab 4 8.0
Nokia 3310

Reply
  • Forum posts: 28

Jan 26, 2018 5:35:47 PM via Website

Well, i downloaded the firmware for my phone but when i tried to open it, it said cannot open file. Ugh!!

AC&MM

Reply
  • Forum posts: 28

Jan 27, 2018 2:06:40 AM via Website

Here's another stupid question. Do I have to download the firmware onto my computer and then onto the phone or can I download it directly onto the phone and install it from there?? Maybe the fact that I downloaded the firm ware onto the phone and tried to open it from there is why I couldn't open file??

AC&MM

Reply
  • Forum posts: 705

Jan 27, 2018 5:37:33 AM via Website

Donna D.

Here's another stupid question. Do I have to download the firmware onto my computer and then onto the phone or can I download it directly onto the phone and install it from there?? Maybe the fact that I downloaded the firm ware onto the phone and tried to open it from there is why I couldn't open file??

I don't think it's a stupid question. It's hard to do anything when you don't know how to do or you have doubts about that. You need to use a PC to install it onto your phone. Use Odin to do that.
https://www.youtube.com/watch?v=-wElvfTIDDE
You can use this link above to help you or this other one:
https://androidmtk.com/flash-samsung-stock-rom-using-odin

— modified on Jan 27, 2018 5:42:09 AM

AC&MM
Moto X Force
Galaxy Tab 4 8.0
Nokia 3310

Reply
  • Forum posts: 28

Jan 27, 2018 5:49:27 AM via Website

Thanks so much for your patience. I will be sure to let you know how it turns out!!

AC&MM

Reply
  • Forum posts: 705

Jan 27, 2018 6:05:32 AM via Website

Donna D.

Thanks so much for your patience. I will be sure to let you know how it turns out!!

DOn't worry. Just be happy.

AC&MM
Moto X Force
Galaxy Tab 4 8.0
Nokia 3310

Donna D.

Reply
  • Forum posts: 28

Jan 28, 2018 12:00:42 AM via Website

Well, was going to start this until I couldn't find my phone's model number which is SCH-R960. Its android version 4.4.2. Can I go by just that alone?? Funny thing is, it says it has all versions. Unless I'm just not seeing it. 😣

— modified on Jan 28, 2018 12:47:28 AM

AC&MM

Reply
  • Forum posts: 705

Jan 28, 2018 12:58:01 AM via Website

Donna D.

Well, was going to start this until I couldn't find my phone's model number which is SCH-R960. Its android version 4.4.2. Can I go by just that alone?? Funny thing is, it says it has all versions. Unless I'm just not seeing it. 😣

It's here:
https://www.sammobile.com/firmwares/galaxy-mega/SCH-R960/

AC&MM
Moto X Force
Galaxy Tab 4 8.0
Nokia 3310

Reply
  • Forum posts: 28

Jan 28, 2018 1:01:33 AM via Website

Ok. Gonna try it shortly. After I download this, can I do everything else on this website or do I have to go back to other one?? Honestly, you should be getting paid for this!! 😄

AC&MM

Reply
  • Forum posts: 705

Jan 28, 2018 1:10:35 AM via Website

Donna D.

Ok. Gonna try it shortly. After I download this, can I do everything else on this website or do I have to go back to other one?? Honestly, you should be getting paid for this!! 😄

I believe this one will work. You just need to download the Stock ROM from this site and follow the tutorial from those ones I posted before.
By the way, as I said before: Don't worry, just be happy.

PS.: If I've been writing something wrong, be free to correct. For a while I'm a learner.

— modified on Jan 28, 2018 1:12:50 AM

AC&MM
Moto X Force
Galaxy Tab 4 8.0
Nokia 3310

Reply
  • Forum posts: 28

Jan 28, 2018 1:23:57 AM via Website

Off to do this now. Don't know where you are but you will hear me yelling hooray from here in central maine if it works.

— modified on Jan 28, 2018 1:38:10 AM

AC&MM

Reply
  • Forum posts: 28

Jan 28, 2018 2:31:24 AM via Website

So more than likely I'm assuming that once I download onto my computer then I have to open it on my computer since it's a zip file??

AC&MM

Reply
  • Forum posts: 705

Jan 28, 2018 2:46:38 AM via Website

Donna D.

So more than likely I'm assuming that once I download onto my computer then I have to open it on my computer since it's a zip file??

Yeah! That's it. Just follow the tutorial I posted.

AC&MM
Moto X Force
Galaxy Tab 4 8.0
Nokia 3310

Reply
  • Forum posts: 28

Jan 29, 2018 3:57:26 AM via Website

Well this is just great. Got as far as odin saying added but then nothing else is there. Doesn't seem to recognize anything. I can't open the tar.md5.

Reply