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Feb 15, 2018 4:13:31 PM via Website

My problem is that I cannot make international calls. I can call locally without any problems but not internationally.
When I attempt an int call, the phone just rings until it times out. A little message comes up saying "connecting". If someone should call me internationally, when I answer I hear nothing and ditto for the other party.
I have tried everything even resetting the phone to factory settings. Nothing helps.