All media keeps pausing at random, please help!

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Apr 15, 2018 5:38:12 AM via Website

Hi all,

Really looking for help. I have a Huawei Y7, model: TRT-LX2, EMIO version 5.1.1 and Android version 7.0.

All my media keeps pausing at random - music player, Youtube, video player, radio and podcast apps, Facebook videos, literally everything.

I have Googled the hell out of it and followed all suggestions but nothing works. I've run updates, factory reset, closed background apps, monitored system to see if anything unusual was running whilst the pause happened.

Please help! Any advice really appreciated.

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  • Forum posts: 722

Apr 15, 2018 7:30:27 AM via Website

If there is too much task running on the phone, this can cause your problem. The same goes for if the service provider/carrier is having data issues or you have a data slowdown/cut off limit.

Try closing the other apps you aren't using at the time. In the case of media programs like those, you should only be running one of them at a time.
Also, if you are running any of it through the browser instead of individual apps, the browsers cache could be overly full and slowing you down.
Lastly, make sure that all the apps you are using are actually updated.

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Apr 15, 2018 8:43:20 AM via Website

Yes, I've tried this. I have just Youtube running, everything else closed, still pausing at random.

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Apr 15, 2018 8:43:49 AM via Website

Also, yes evrything is updated.

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Apr 15, 2018 1:57:51 PM via Website

Hi thanks for asking, but no this is happening on wifi.

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Apr 16, 2018 4:45:04 AM via Website

Mobile data limits your traffic:P

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Apr 17, 2018 4:23:30 PM via Website

No, it is not my data. This is happening all the time on Wifi and on mobile data. I work from home so mostly connected on Wifi and it keeps happening.

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