Failed to recovery chat history

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Khafidz Hidayatulloh
  • Forum posts: 1

May 23, 2018, 6:41:09 AM via Website

I have problem to recovery my chat history in android. I have been backup my chat in google drive before, but when i try to recovery my chat in other device its not work properly and my Whatsapp application closed suddenly. I hope I get the solution. Thanks

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Best answer
Ceciclia Garcia
  • Forum posts: 44

May 23, 2018, 10:49:41 AM via Website

WhatsApp crashing would happen randomly during the using process. It means that you may meet the issue immediately when you launch the WhatsApp or in the middle of your conversation. And once it occurs, you are not able to do anything like making a conversation, sending photos, etc. with it anymore. This problem may be caused by software conflicts on your iPhone or the application or system bugs. But no matter what the reason is, it is resolvable so you do not need to worry about it too much.
Solution 1. Restart or reinstall the WhatsApp
Solution 2. Disable Facebook Sync
Solution 3. Factory reset your iPhone

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Khafidz Hidayatulloh
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