Hi I need your help!!!

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4
Mellissa Izoka
  • Forum posts: 15

May 24, 2018, 9:23:33 AM via Website

Hello everybody. I am newbie in this forum. Can I ask for some help? Can anybody help me in my problem on my S7 Edge. Whenever I am opening an app, a pop up window is always appearing. It says "Play Store has stopped working". I tried few solutions like force stop google play store or disable it but it doesn't work. Advance thanks guysss....

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AC&MM 72
AC&MM
  • Forum posts: 1,155

May 24, 2018, 11:47:52 AM via Website

Try a factory reset. If it doesn't work, you need to reinstall Stock ROM.

AC&MM
Galaxy J7 Pro
Moto X Force
Galaxy Tab S3

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James Watson 36
James Watson
  • Forum posts: 1,584

May 24, 2018, 3:18:32 PM via Website

It seems that your play store doesn't work properlly. Try to restore it by a factory resetting.

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