Files and folders from microSD only partially displayed on Windows 10

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Jun 26, 2018, 12:12:01 PM via Website

Device:
Nokia 5 with a 128GB microSD Kingston card running the latest Android.

Issue:
When I connect my phone to my computer running Windows 10 the content of the microSD is only partially displayed. Many files and folders are missing. But I can see the entire content of the card on my phone.

Any suggestions how to fix this very annoying problem? I already tried turning on USB debugging and unmounting/mounting again the card.

— modified on Jun 26, 2018, 12:13:27 PM

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  • Forum posts: 8

Jul 7, 2018, 7:05:20 PM via Website

Anyone else with this issue?

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  • Forum posts: 1,147

Jul 7, 2018, 7:21:24 PM via Website

I believe this one isn't an original microSD card. Backup all your important files, format microSD card and get the files back to it.
And then try to connect your phone to PC and you're going to see if files are there or not. Most of these kinds of microSD cards when they're not original, they corrupt or delete files.

AC&MM
Moto X Force
Galaxy Tab 4 8.0
Nokia 3310

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  • Forum posts: 8

Jul 8, 2018, 10:35:18 PM via Website

But it's a genuine Kingston card. I can see all files with a File Manager in Android and those files aren't corrupt. The problem is with Windows 10 not seeing all files.

Formatting the card is not an option because it takes a long time to put the files back together (by the way, I have backup).

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