Solution 1. Check and Update Your Computer
Just enter Start < right-click Computer < Properties on your computer. Second, click Device Manager and then click your computer name at the top of the window. Third, click Scan for hardware changes on the Action menu. Then your Phone should be listed under "Portable Devices" and you can double click the device and view the General tab. Finally, check the device status to confirm whether the device is working correctly or not.
Outdated computer system may not be able to recognize any connected USB device. So, it is a good idea to check and update your system. If your computer system is too old, you can update it.
Solution 2. Enable USB Debugging
It is another way to make your Android phone be recognized by the computer. First, you need to download the MobiKin Android Assistant Then launch the program to enable the USB debugging. Follow the steps below:
- For Android 2.3 or earlier: Enter "Settings" < Click "Applications" < Click "Development" < Check "USB debugging".
- For Android 3.0 to 4.1: Enter "Settings" < Click "Developer options" < Check "USB debugging".
- For Android 4.2 or newer: Enter "Settings" < Click "About Phone" < Tap "Build number" for several times until getting a note "You are under developer mode" < Back to "Settings" < Click "Developer options" < Check "USB debugging".
After that, your computer will recognize your Android phone smoothly.