- Forum posts: 1
Oct 3, 2018, 9:13:06 PM via Website
Oct 3, 2018 9:13:06 PM via Website
Seeking assistance/
My MotoG5 Plus was excellent for a year.
Battery seemed to have died, replaced battery with a knock off brand I got off of Ebay, I paid a phone shop to put new battery in.
Since then the phone stays in "Fastboot Recovery Mode", I cannot get to the home screen or any of my stuff saved onto the device.
I don't know what to pick among the options, I do NOT want to reboot and wipe all of my data from the phone, it is a work phone with invaluable stuff on there.
Nobody in the country I moved to knows how to fix Motorola phones, they don't sell or service them here.
What to do?
Is there at least a way to get the data off of the phone and then wipe it? Or a way that does not require wiping it?
Thank you in advance-
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