Sceen darkens seconds after call begins

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Nov 6, 2018, 3:16:09 PM via Website

Good day!
My Moto e Supra goes dark quickly when I finish dialing.
Here is the kicker: when your on a call that ask, "press one for..." Etc.. I can shake phone- see the opens for a nano sec, then poof the sceen darkens

New to this phone. Is there an option for keeping phone screen lit?
Thanking you in advance.
Cheers

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  • Forum posts: 4

Nov 6, 2018, 11:50:31 PM via Website

Lindsay mcdaniel

Check your screen settings.
You can set your screen to go dark ( to sleep) after certain amounts of times.
Adjust that setting to your liking.

Huge help from Lindsay McDaniel
Thank you!!!!!!

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  • Forum posts: 411

Nov 6, 2018, 11:41:22 PM via Website

Check your screen settings.
You can set your screen to go dark ( to sleep) after certain amounts of times.
Adjust that setting to your liking.

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Best answer
  • Forum posts: 4

Nov 6, 2018, 11:50:31 PM via Website

Lindsay mcdaniel

Check your screen settings.
You can set your screen to go dark ( to sleep) after certain amounts of times.
Adjust that setting to your liking.

Huge help from Lindsay McDaniel
Thank you!!!!!!

Helpful?
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  • Forum posts: 411

Nov 7, 2018, 1:40:54 AM via Website

Mr.B
Glad I could help!
If you have any more questions, don't be shy. There are a lot of people on the Android pit that are willing to help.
Take care!

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