- Forum posts: 2
Nov 10, 2018, 11:59:06 AM via Website
Nov 10, 2018 11:59:06 AM via Website
My phone worked fine for years. I installed Whatsapp and had no problems. I decided to free up space and backed up on my computer. Resetting was not very successful as contact numbers appeared without contact names.
I tried to rectify this, using the phone's Backup & Reset. Not successful because I have some contact numbers and no names, even after manual entries.
Opening up 'Internal Storage', it is showing a number of folders which were not visible before, such as, com.sonymobile.androidapp.diagnostics: com.google.android.marvin.talkback.
Many thanks for any help.