Huawei Ascend Mate — my Huawei Y7 2018 stuck at boot/ continuously restarts.

  • Replies:2
Andrew
  • Forum posts: 1

Nov 10, 2018, 2:35:12 PM via Website

I Flashed Custom Rom to it but it does not work. so i Flash Stock Rom again. after that, I cant switch ON my Huawei Y7. only goes to boot logo.

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laura
  • Forum posts: 1

Nov 10, 2018, 2:38:58 PM via Website

First of all you will need to remove the battery from your phone to turn it off for about 30 seconds. Now Turn on the phone and Check.

is it not working still? Then Press Volume Up + Power button and try to Wipe data/factory reset the y7

Still not working? Then we have to Flash Stock Rom again with Fresh Files.. hold the power+ Volume up+ Volume down buttons simultaneously for 8-10 seconds until the flashing process starts automatically. When finished, stay 2min because normally first time is getting slow.

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James Watson
  • Forum posts: 1,584

Nov 11, 2018, 6:41:14 AM via Website

Can you try a factory reset + clear cache partition?

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