help my phone won't stop showing a message saying Google play store has stopped working. every 10 seconds a box keeps popping up. over and over again

  • Replies:9
Tara Buckingham 1
Tara Buckingham
  • Forum posts: 1

Dec 2, 2018, 12:53:33 AM via Website

I have a HTC android phone. I recently was trying to make space for other apps and I disabled some apps. Now my phone keeps showing a box every 5 seconds saying Google store services have stopped working and Google play has stopped working. I tried to reinstall the app but it won't allow me to do it. I can't even load Google play store. It just shows a blank page. How do I get it to stop. Please help

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46
Deactivated Account
  • Forum posts: 499

Dec 2, 2018, 12:59:59 AM via Website

You can do a factory reset, that will recover what you deleted or disabled.

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1
Almostdone
  • Forum posts: 1

Dec 2, 2018, 1:43:11 AM via Website

Try turning the power off

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28
Deactivated Account
  • Forum posts: 819

Dec 2, 2018, 10:26:30 AM via Website

Disable the Google play store app.
You will still be able to use it through the internet!
Are there any other problems with your phone associated with this?
If not then maybe all you have to do is turn off the notifications for play store!
That can be done in settings under all ALL APPS.

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3
Uooker
  • Forum posts: 12

Dec 6, 2018, 7:17:49 AM via Website

Uninstall it from your phone.

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2
veronicadavis
  • Forum posts: 7

Dec 6, 2018, 1:47:14 PM via Website

Try rebooting your cell phone, it might help you

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28
Deactivated Account
  • Forum posts: 819

Dec 6, 2018, 11:45:02 PM via Website

Tara Buckingham
I took a closer look at your original post.
You mention Google store services.
Are you referring to Google play services?
If you are! That is the core app for your Android operating system!
If that is one of the apps you disabled to make room for other apps.
You shouldn't have done that!
And that's the problem!
You must turn that app back on (enable).
Google play services app controls all of the other apps in your phone!
Go to settings, then all apps.
Find this app and enable it.
If for some reason it won't allow you to enable it then you will probably have to do a factory reset to turn it back on!
Let me know the results.

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28
Deactivated Account
  • Forum posts: 819

Dec 6, 2018, 11:45:04 PM via Website

Oops
Duplicate post

— modified on Dec 6, 2018, 11:47:24 PM

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Akhil 3
Akhil
  • Forum posts: 8

Dec 11, 2018, 1:05:52 PM via Website

Do a factory data reset on your phone and just update google play services. that will help you to revert changes of google play services.

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sigaukei 5
sigaukei
  • Forum posts: 15

Dec 11, 2018, 2:35:54 PM via Website

What Lindsay Mcdaniel is saying below is very correct, you may have disabled a system application that is very crucial to the normal running of your device.

But if it doesn't work, you may try the following, it once helped me on my galaxy note 3

  1. You need to update your Google Play services for you may be getting this error because your Google Play services is outdated so make sure you have the latest version

  2. Clear the Google service cache by going to your settings>>application manager>>scroll till you find Google service>>Click on it and tap Force Stop>>Then click on clear cache See if that can help

  3. If you are using WiFi, try switching the WiFi off and then on and if you are using mobile data, try to do the same "On and Off" Also see if your internet connection is good for poor internet connection may also contribute to that.

Hope you got helped

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