youtube not working

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Jan 18, 2019, 9:16:26 AM via Website

when i open youtube app on galaxy tab 10.1 it shows "A new version of YouTube is available Install it now from Gppgle Play" but when i open Google Play Store, latest version of YouTube is already installed.
how can i fix this?

— modified on Jan 18, 2019, 2:21:59 PM

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Jan 18, 2019, 1:22:10 PM via Website

Forgive me for this question but;
What is, tab galaxy tab 10.1 ?
Are you referring to Galaxy apps?

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Jan 19, 2019, 12:38:43 AM via Website

Yasin
I did a little research for you on the internet, and I have a theory to the problem.
Your Galaxy Tab 10.1 is a very old device,
And it is probably operating on the 4.04 software!
That new version of You Tube may be to advanced for the software in your tablet!
That's why play store is telling you it is installed but it still will not work!
My best suggestion is to...
First go to play store, turn off your auto update setting. You will find it in the menue for that app.
Then go into settings, then apps manager.
Find You Tube. Then uninstall all updates.
That will take You Tube back to a version that is compatible for the software in your tablet!
If I'm correct, You Tube should work just fine.
Now that auto update setting I told you to turn off! Leave it off! Or you will get more updates that will cause similar problems.
Let me know if this works!

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Jan 19, 2019, 3:38:11 AM via Website

already had same situation for multiple apps, if the version you have is in accordance with the version they announced publicly, then maybe it's a false tip, or sometimes a new version of the program is still covering different types of devices and we just have to wait till the coverage is up to 100%. Plus, you can check whether the version supports your device system or not. That's all I can think of.

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Jan 19, 2019, 2:31:38 PM via Website

maybe you are right, i'll try this but i think this is the software problem or some files are corrupted or something like that........
i'm going to reinstall android software.

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Jan 23, 2019, 11:38:04 AM via Website

try to uninstall app, then reboot, then try to reinstall youtube app

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Jan 24, 2019, 12:42:25 PM via Website

I think you should downgrade to your factory reset version of youtube. that might work!

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