I had to reset my phone, it is not restoring my Google Drive Back up

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May 1, 2019, 11:31:03 PM via Website

Hi there

Unfortunately I had to reset my phone back to stock

I want to back it up to how it was before this, but the options it is giving me are not the same as I see on Google Drive (50 apps)

What can I do?

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  • Forum posts: 2

Jul 30, 2019, 8:01:21 AM via Website

If you have failed to back up you files on your own, you can back up the files to PC for a 100% data safety. I have used the Syncios Data Transfer to do this which is convenient to transfer the data on your phone to directly to PC. Meanwhile, if you are going to switch phone or sell your old phone, you can use the functionality of PHONE TO PHONE TRANSFER to safeguard your original files.
Let me know, if this answer had helped you.

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  • Forum posts: 1,117

Jul 30, 2019, 10:59:12 AM via Website

minun

Hi there

Unfortunately I had to reset my phone back to stock

I want to back it up to how it was before this, but the options it is giving me are not the same as I see on Google Drive (50 apps)

What can I do?

![image][1]

![image][2]

[1]: https://fscl01.fonpit.de/userfiles/7565550/image/forum/1.PNG
[2]: https://fscl01.fonpit.de/userfiles/7565550/image/forum/IMG_2547.JPG

Do you mean that you are sure that you have made a backup on Google Drive while you could not restore from the backup?
Check whether the Google account set on your device is the same as your Google Drive, please.

What a minimalist app on Google Play - https://goo.gl/ws42fN
Download size < 0.07 MB. Blog - https://okblackcafe.blogspot.com

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