- Forum posts: 1
Nov 11, 2019, 10:37:49 AM via Website
Nov 11, 2019 10:37:49 AM via Website
My Google Pixel 2 had a nasty fall and now won't turn on. For a while after I could locate/connect to it using Google Find My Phone but now it can no longer connect to it.
I need to send this device to my insurer but would like to factory reset/erase it first. I'm fairly sure it's going be be replaced as it's beyond repair but I would like to erase my data on it just to be safe. What is the best way to do this if Find my Phone can't connect to it?