SM-T310 not charge when tablet not running (working)

  • Replies:7
  • OpenNot stickiedUnanswered
  • Forum posts: 4

Jan 1, 2020, 6:04:54 PM via Website

SM-T310 not charge when tablet not running (working) but when working charge with no problem.
Where is problem?
a) firmware,
b) battery
I cannot understand ....
Artur

Reply
  • Forum posts: 784

Jan 2, 2020, 2:41:35 AM via Website

Sounds like a hardware problem with your port. I would bring it to assistance

Helpful?
Reply
  • Forum posts: 4

Jan 2, 2020, 5:59:02 AM via Website

Thank you for answer!
What port or were are making problem?

Helpful?
Reply
  • Forum posts: 784

Jan 2, 2020, 10:02:26 AM via Website

The place you plug your charger in. Do not poke anything inside. Just take your tablet to assistance

Helpful?
Reply
  • Forum posts: 4

Jan 2, 2020, 2:22:10 PM via Website

Can i change the plug myself? I can change the battery no problem, but the micro usb can I change?

Helpful?
Reply
  • Forum posts: 784

Jan 3, 2020, 2:12:59 AM via Website

bring it to someone with professional knowledge. It will save you a lot of trouble

Helpful?
Reply
  • Forum posts: 4

Jan 3, 2020, 6:28:17 AM via Website

Sorry... that's are you calling help?
There are several clips on Youtube how to open motherboard and change the plug.

Helpful?
Reply
  • Forum posts: 10

Jan 3, 2020, 12:54:57 PM via Website

good job and thanks

Helpful?
Reply