WhatsApp on Samsung can't connect to iPhone

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Apr 12, 2020, 7:57:38 PM via Website

Hi,

I have an iPhone 6 and WhatsApp there, I can connect with people around the world, no problem, so everything is working.
I am located in US, my friend, has Samsung and WhatsApp installed he is located in Russia, he register my phone and WhatsApp recognize it, but when he try to call, there just signals no connection.
I try to register his phone and WhatsApp message This phone not register on WhatsApp.
I try to call anyway, call is failed, send text message, he never receive, anything.
What could be a problem?
Thank you
Alex

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