How to Download and Install the Google Play Store
![How to Download and Install the Google Play Store PlayStore faithie 582418722](https://fs.npstatic.com/userfiles/7715851/image/PlayStore_faithie_582418722-w810h462.jpg)
![David McCourt](https://fscl01.fonpit.de/user/33/52/823352-w155h167.jpg)
Unbelievable as it may seem, there are occasions when it is necessary to install Google Play Store manually. Whether you have accidentally uninstalled it, or you want to revert to a previous version, or even if your Google Play Store is not working and you just want a fresh install, there's a solution! In this article, you will learn how to install the Google Play Store on your Android phone.
Jump to:
- Check your current Google Play version
- Download the latest version of Google Play Store
- Install the Google Play Store
- Google Play Store troubleshooting
- Bonus: How to update the Google Play Store
1. Check your current Google Play version
Updates take time and don't arrive at the same time for all Android devices. This is why sometimes you might want to download and install a newer version of the Google Play Store, especially if your current one is causing you trouble. Before rushing to download the latest Play Store APK, however, you should first check which version of the Play Store app you have installed at the moment. Here is how to do it:
- Open the Play Store and tap on your profile picture.
- Select Settings.
- Expand the About section by tapping on it.
- Scroll down until you see the Play Store Version field.
![Screenshots on checking the Play Store version Screenshots on checking the Play Store version](https://fs.npstatic.com/userfiles/7715851/image/Google-Play-Store-Check-Version-w782.png)
Google Play Store version numbers explained
The numbering system for Google Play Store versions may seem a little confusing at first, but it's easy to get your head around. If the jumps between numbers seem odd, that's simply because Google didn't publicly release the versions in between. Also, Google differentiates builds for these specific product lines:
- [0] - For all devices.
- [5] - For Android Wear / WearOS.
- [8] - For Android TV.
2. Download a Google Play Store APK
Please note that the following guide to install the Google Play store is for owners of an Android device with a licensed version of the app installed. We recognize that is sometimes necessary to re-install or roll back the Play Store app.
Download the latest version of Google Play or a previous version of the Google Play Store? Try APK Mirror.
As usual, most of the changes are under the hood, aimed at making everything run more smoothly. We haven't been able to find significant changes to the user interface or new features in the latest Google Play app version. If you download the update and notice any errors, however, check out our guide to troubleshooting the Google Play Store.
3. Install the Google Play Store
The simplest method to install the Play Store will already be quite familiar to you if you're an avid follower of this website: just download and install the Play Store APK manually. An APK is the Android equivalent of an EXE file (DMG on Mac) on your computer.
Instead of downloading an app from the Google Play Store, you simply install it yourself without the Play Store's help. We've even got a handy guide to help you:
This is, of course, extra useful when the app you want to install is the Play Store itself. There are two ways to get the Google Play APK installed on your device: Directly on your smartphone or through your computer. We'll do it the easy way first.
Install Google Play Store with your smartphone
On Android Oreo and above, such as Pie and Android 12, the process to install the Google Play Store is a bit more complicated than before. Here is what you need to do:
- Open the Settings app.
- Select the Apps & notifications option (can be named Apps, or similar, depending on the phone).
- Tap on the See all apps (or All) option.
- Scroll down and select your mobile browser—Chrome, for example.
- Select the Install unknown apps option.
- Activate the Allow from this source option.
![Screenshots on how to allow installing apps from third-party sources Screenshots on how to allow installing apps from third-party sources](https://fs.npstatic.com/userfiles/7715851/image/Google-Play-Services-01-w782.png)
For older versions of Android (before Oreo) you will need to simply go to your Settings menu and enable installing from unknown sources, then open the above link. You'll be prompted whether you allow the download and installation. APKMirror is a safe source, so it's ok to hit Yes.
After setting the options above, it is time to download and install the Google Play Store.
- Using the browser on your device, go to the APK Mirror website to download the APK for the latest version of the Play Store.
- You may get a message warning that "this type of file can harm your device." Ignore it (trust us) and tap OK.
- Open the APK (you can tap the completed download in your notifications menu), read the new permissions (if any) that the new Play Store version requests, then tap Install.
Install Google Play Store using a computer
If you don't have mobile data or a Wi-Fi connection on your device, you can download the Play Store app APK to your computer instead. The same process applies, but you will need a file manager app installed on your smartphone if your device doesn't come with a preinstalled one.
- Download a third-party file manager app, if you don't have one—Google Files, for example. Allow it to install apps from unknown sources, following the same steps as described for your mobile browser.
- Using the browser on your computer, go to APK Mirror to download the APK for the latest version of the Play Store.
- Connect your device to your computer with a USB cable and copy the APK over to your Android device.
- Find the APK using your file manager app.
- Launch the APK, accept the permissions, and tap Install.
- Don't forget to remove the permission to install from unknown sources from your file management app if you don't intend to sideload more APKs.
![Photo showing a smartphone connected to a notebook computer. Photo showing a smartphone connected to a notebook computer.](https://fs.npstatic.com/userfiles/7715851/image/NextPit_fusssergei-w782.jpg)
Once you've reinstalled the Google Play Store app, you shouldn't worry about having to download every following version manually again. As soon as there's a newer version than the one you sideloaded, the Google Play app will automatically update. If you are still experiencing problems, however, it's time to do some troubleshooting.
4. Google Play Store troubleshooting
Google Services Framework is a crucial service that lets the Play Store communicate with apps on your device, allowing for automatic updates and so on. If these functions stop working, or you experience other problems, then there may be a problem with the service. In such a case, you should clear the cache on both Google Play Store and Google Play Services. To do this:
- Open the Settings app.
- Select the Apps & notifications option (or Apps).
- Tap on the See all apps button (or All).
- Scroll down to Google Play Store, and select it.
- Then tap on Storage & cache.
- Tap on Clear cache.
- After that, follow the same steps for Google Play Services.
- That should fix most problems you'll experience with the Google Play Store.
![Screenshots showing how to clean an app's cache storage on Android. Screenshots showing how to clean an app's cache storage on Android.](https://fs.npstatic.com/userfiles/7715851/image/NextPit-Google-Play-Store---Clear-Storage-Cache-w782.png)
Note: depending on what type of device you have, it may need to be rooted to manually install the Google Play Store, but that's a tutorial for another day.
- What to do when Google Play isn't working
- Learn the meaning of the most popular Google Play Store error codes and how to fix them
5. Bonus: How to update the Google Play Store
In 2021, Google added an option in the Play Store's settings to force an update. This is how you do it:
- Tap on your profile picture in the Google Play Store app.
- Choose Settings.
- Tap on the About section to expand it.
- Tap on the Update Play Store button.
- If the app detects a new version, touch the Got it button.
![Screenshots showing how to update the Google Play Store on the app itself Screenshots showing how to update the Google Play Store on the app itself](https://fs.npstatic.com/userfiles/7715851/image/Google-Play-Store-Update-w782.png)
What is the one must-have feature you want in the Google Play Store? Do you like the latest update? Let us know in the comments.
Article updated on May 2023 with revised instructions. Older comments were kept and may refer to previous versions of this page.
can you help me download the google play store
Please try the above mentioned steps. If it does not work, we need to know what the problem is.
how do i download the google play store
why cant i download the google play store
This guide on how to install google play store or update is relay very useful
thank you
i just wish this and other google apps would use less resources and be a bit smaller
Unable to the download Google play store
super
Is Google able to stop Play Store being used on a phone which is running the apk? I'm thinking of Huawei.
Yes
My play store is not working its continusly showing chek your internet and wifi connection and i have connection.
Thanks
Don't be alarmed, unknown sources are simply locations outside of the Play Store, which is critical if it's the Play Store itself that you want.
Should be: which ISNT critical
No, that is precisely correct for the meaning intended. If it is the Play Store you want to install, then you do have to install from unknown sources because the Play Store app that would handle the installation (from the only known source -- the Play Store) is either not functioning or updating as quickly as desired. So you have to manually download the Play Store app and tell the device to install it under unknown source permission.
took me 4 hours. Time to fucking kill myself lmao
I have faced an issue with an old Samsung device where the Playstore constantly crashed. I simply used to clean the cache and it made life easier.
This STILL isn't working for me. I received a replacement LG G4 phone and it is not authenticating so I can't download any apps. I have cleared cache and data, restarted, uninstalled play store updates, installed APK play store twice and still NOTHING. please email me at jacobypierce716@gmail.com if you know how to fix this please.
in android 7 i dont see clear cache and data anymore in the apps. where is that. also have a google pay-problem, update was blocked since i was working elsewhere (paypal?)with the problem. a clear instruction what must be set where-a tutorial should be offered by both paypal and google-play. google pay seems has nothing to do with that.
Every time I have problem with Google Play Store, I just clear the Clear cache, and every time it works.
where are theses settings. in android 7 they are gone inside the apps.
great share but I don't do this but why I don't understand
I'm confused! Now if I need to d/l the Play Store on my Ellipsis 7? tablet, which 'version' of d/l would I choose??? Computer? Phone? I don't have WiFi but do have data. A few days ago, I kept gettin' message that my messenger was out of date. Reluctantly, I decided to d/l a newer version. It wouldn't let me do it. A 'friend' told me that she had the same pblm and that she had to uninstall her current one. So, like an idiot, I uninstalled it.....only to STILL not b able to d/l the newer version. After a couple hrs of hair pulling, I decided to call tech support at Verizon. AGAIN, I proved my desire to own the idiot award! The guy walked me through it...still unable to d/l ANY version of messenger. Then he has me tap this, tap that, tap on Google play store and tap on uninstall! My brain kept saying"Don't u do it", but my stylus tapped it anyways! Then the guy asks me to tap on Google play store!!! And when I told him that it wasn't there anymore since he had me to uninstall it, he tells me to look n other places for it! OMG!!! So, as it stands, now I have no messenger, no Google play store and it seems I can't just d/l a messenger without the darn Play Store!!! HELP!!!
Hi Wanda, since you have data on the tablet you can activate it and download the Google Play Store version from the apkmirror link in the article. The try the 'phone' instruction for installation to install it directly on your device.
Google play store error code 0 can't update n can't download pls help me
Hi, I was presented with an Amazon Fire phone which which has 6.0 version, from my daughter which incidentally had Google Play store and Google play services but hanged subsequently. I uninstalled and installed again but there was no shortcut created on the page. When I go to the APK mirror for reinstalling them, it says installed. How to get the shortcut icon so as to download apps to my phone.
It was very helpful, thank you!
I can tdownload gamepoint
I need help play services keep stopping and I can't fix the problem
My installed Google play store in tablet Tablet Canaima does not open.solve my problem,please.
When me open Google play store show me dress H .totaly not working kl
Yes missing
My rooted porridge is cooling down and my spoon is stuck in V5.11, how can i eat?
I can't download anything it is so annoying
i am using galaxy C7 and i am having problem with google services as i am unable to connect any google service since i updated the new software. can some one help me?????
i was able to load play to my fire tab no problem. The problem arises when i try to download a spanish app. it says not available in your country. since im an American, living in Mexico, I can not grab the claro video application.
This STILL isn't working for me. I received a replacement LG G4 phone and it is not authenticating so I can't dowenload any apps. I have cleared cache and data, restarted, uninstalled play store updates, installed APK play store - NOTHING. can anyone help? msem1003 at gmail
Thank you, thank you, thank you! Was trying to download an app for hours. Tried everything clear cache, delete Play Store, delete google account, reboot etc. This did the trick in a few mins :-)
If a repair to the broken phones takes more than one click just forget it and don't post an article about it.
Its work
Can't make it install on kindle 10
Would like some scheduling options. like time of day, day of week, frequency, only if condition (e.g. if plugged in, if wi-fi on, etc.)
you can dowload it via settings
I'm having problems downloading the latest version of Google Play Store
I am using a Blue Wave android tablet/device. It asks to update google play services to be able to use maps or youtube. However, I could not update the app and it always prompts "insufficient storage available" message. I have tried to clear everything just to accommodate the updating but, to no avail. Pls. help me. Thanks.
My phone is xiomi redmi note 2 i lost my playstrore and google application ...so help me how to download again..thanks
Please help me I am using in focus m350 smartphone android 5.1 , the problem is first I rooted my device , accidently I uninstalled google play services . afterwards I factory reset my device without any backup l have lost all my device account . hence now I installed some version of play services but I can't open google accountin my device . shows google play has stopped working please help me.
Few month back ... i am having same issue as you explain .........
mine play store & play services shows google play has stopped working .
i just make play store as system app using "titanium backup " and boom it work fine
no use,i suggest u to ask help from the productor
Crap not user friendly
Crap no user friendly
How can i install whatsapp
you search for whatsapp and then you click on install
How do i get my google play store to work as its stopped working and saying error every time i go on to fix it
Hay try the above tips on android pit. like clear cache and clear all data, and do samethings with google play services
Download Google play store new apk file from here www.apkpot.com/google-play-store-apk-for-android/
still no use,it just keep crashing and stop working
More thancone way to skin a cat...after hours of repeating the above steps I opened up my Amazon App link ( I use to have a Kindle) Not only did I sucessfully download the game I wanted I was able to purchase it with the Credits I had on Amazon.
Googleplayservice
Update the Google play service
I downloaded from the Apkmirror or whatever and it worked but I went into the store and I tried to buy a YouTube series under the movie section and it said "not available in your country" (I'm in the US) before the redownload, this didn't appear! Going to call text support tomorrow morning :(
Being in the us does not mean that all the content is automaticly avilable
Can you help. Thank you.
still wont work any solutions and i cant find new battery for my device
Good article and very helpful for everyone
you Dont need all this things guys just go to apkmirror.com and find Google play store latest version which supports your device and download it simple..and also you get official signed version of the app by Google play store so you Dont have to worry..
Very good
I am trying to install google play store i cant get it write please help me
I'm trying to install my play store but is not installing. I don't know what's the problem
How to install my play store
I have a IRULU expro x1 plus 10.1" tablet. After it runs for 4 hours all google related aps start crashing, even when they update. I have downloaded aps that are compatible for this device but they all crash at some point.
Hello ,
first , thanks for this interesting article . We had create a blog about the best Android Google Play Store alternative .
We would to share it with your visitors
downloadmarketandroid.blogspot.com
VERY GOOD INSTRUCTIONS YOU ARE GREATLY APPRECIATED
its work for me....god job
apksafe . com also best site for playstore update
Thank you very much! It really helped me with my problem, worked perfectly.
Hallo! Hast du .DE oder .COM eingegeben? Oder hast du den Artikel über den App gefunden? Damit können wir herausfinden, wo das Problem liegt. :) Danke!
god bless
Android device is coming with installed google play store, if it is disabled ,can't see in home screen. to bring back to screen do this, go to settings>storage>apps scroll down for google play store and tap on this, if it not comes , find disabled app list and scroll down for google play store tap on this and tap to enable. Switch off your device for sometime and switch on .still it is not ,remove google account and add account, final solution is factory reset.
Hi if you can help how to install google play store in my smartphone innos d6000 in easy way pls
18 WhatsApp Secret Features You Might Didn't Know About
www.youtube.com/watch?v=UFKbsuDA16I
Thanks for this tut!
If you want to update google play store from a lower version to latest version, connect wifi open play store tap on menu (three line top left) scroll down for settings tap here and scroll down to " build version " tap on this then it will ask to update,tap to update, play store update automatically. If any troubles are coming with play store ,you can uninstall updates, and install . connect WiFi go to settings >storage>apps>play store tap on this and tap on uninstall updates, play store update automatically ,let it finished, and return settings> storage>cached data, tap here and clear cache.
Thank you!!!
Fdd
Is there a way to download my google play book library on my amazon fire? I have lots of ebooks that I can't read anymore
Hello androidpit team,
I must say you guys are really doing a great job. This was really an impressive and very informative + depth article.
I found this really article really interesting and worth sharing :)
Thanks,
Piyush
Hi.I have tried by this post and done all method but the problem is same and I can't installed a new play store it appears *app not installed* an existing package by the same name is already installed..also rebooted the device. .Please help me.
0508205902
Thank you so much!
This article saved my life as I was completely clueless on how to recover the Google Play Store. Now I can update and download my apps like before! Thank you AndroidPit!!!
Great stuff. Really helped me with my Play Store issues.
Hi,in android mobiles and tabs ,go to settings>storage>apps,scroll down for Google play services, tap on this then touch uninstall update, if this notification bar is greyed out you can can't click on this then go to settings again and disable android device manager and come back to tap on uninstall update on Google play services , when finished, open chrome browser, in Google search box type " Google play services update " and search ,see in results the emblem of Google play services and notification , tap on this emblem it will lead you to Google play store icon along with other browsers in device ,tap on play store icon now you can see Google play services update notification bar tap here, play services will be updated.
I had downloaded latest Google Play Store APK from APKmirror website on my #Nexus5 but I am not able to see the latest GUI changes as per your pics. It's still showing me the same way as it was previous apart from some big and clear icons.
Is this only for #US? Because I am from #INDIA.
Thank you for sharing this tips with us. It is good to know such hacks about Andorid management.
Hi Friends, A Complete reference App for Central Government Employees. And get the latest happenings, up to date. Its completely free Android App… Just make a try and share to your friends. Thanks :) Download From Google Play Store com.cgn.android
an other link to download apk-opk.com/2015/09/google-play-store-5912-apk.html
just visiting #IAA2015 in Frankfurt. I got voucher for discount at sygic stand for sygic car navigation that works with mirror link. the code is iaa2015, you can use it until Sept. 29.
Mine phone goes to Google Play Services & says i had an update on the 16th of September vrs,8.1.15 for Android 4 4+( Kit Kat,API 19 )
So I'm assuming my phone has done an automatic update.
Is this correct?
My phone is an Alcatel onetouch Smartphone purchased in July 2013.
Thanks for another great article.
Thanks
I cannot download play store what do I do?
you can downled it from here apk-opk.com/2015/09/google-play-store-5912-apk.html
how to downled play store
What issue you are facing?
Love is life
I hope is a good app i like ut us nice i like it they have more apps very intresting
Get fresh Android App
Thanks for your fabulous post.
I wanted to install more apps on the telephone and I see a white color screen
and I see the words:
server error.Please retry.
I have been installing many apps
on the telephone recently and
the storage on the telephone is getting low
and I see messages and
or notifications
letting me know that some telephone
functions such as sync etc. may not work
properly or they may not work at all!!
Download Android Apps.
Am unable to download Google play store on my mobile...i dono wts wrong...plss cn any1 help me
download 5.8.11 google playstore apk
how to download play store
my coolpad c8730L always says google play services has stopped. how can i fix the problem?
I found the GP services and installed it. Now starting Play Store does not stop immediately. It gets to a white display and then " Unfortunately, Google Play services has stopped". Clearing caches and data - no improvement.
Go here as this video can assist you in resolving your Google Play Services error issue. https youtu.be/vVFL87iv3-s
P.S. You have to put the :// after the https in that link
Ty
I don't want to do factory reset since almost all other things are now ok, after much much trying.
But re-reading the instructions i noted that it says "...clear the cache on Google Play Store and Google Play Services..." Trying that - I don't find Google Play Services from my applications. Should it be installing with the same apk or is that separate? - If so where can I find it?
please add these 2 steps to this guide (if my answer is correct)...
- after factory reset , unmount SD (might keep some cache there)
- correct the date. (optional)
i think the mounted SD was the problem to my situation. God i was trying for a day to fix my spyphone.
Thank you so much, i was looking for this..
Tried both methods and the clearing data and it does not work. My GT-I9502 seems to install google play ok, but half second after starting it just stops again. I have never had google play working in this phone because it is hardware originally for China Unicom, so there is some bloatware in it. I have now android 5.0.1, but had same problem with several earlier versions. I guess I need to dump Samsung and go with some other brand.
Cant download and install google play servepices on my tablet.. Its samsung galaxy tab 2. I DID FOLLOW ALL THE INSTRUCTIONS!?
Cant download and install google play services.. What shoulo:-)
Went from Verizon to straight talk. They troubled shooted my phone, and still can't download Google play store....
Already did yesterday all done
Get the new Google play store update just now.
Thanks for Google.
YOU ARE AWESOME!!!! I recently purchased a China-market Lenovo, and I could NOT get Google Play to open. Tried everything short of rooting, which was something I was extremely reluctant to attempt. This worked-- thanks again!!
I have Q mobile X 250 with android system. When i download play store whatever version and try to install it, it doesn't work and there is just written app not installed. Any body knows any solution??
istall google to my divice
Hi, I have tried to install the Google Play Store App via both Methods except when I try to open the app the screen goes grey for a few seconds then crashes and goes back to the menu. I have tried clearing the caches, same result. My phone is an ZTE Open C. I recently just installed an android OS to get better apps. Any help would be greatly appreciated.
Thank you.
Thanks.
I have the same problem as you, Cael Hannah. Did you get help? Can you share with me?
I love this
Sofcarrental.so@gmail. Com
Sofcarrental.so@gmail. Com
done my playstore version is now 5.6.6
Sofcarrental.so@gmail. Com
It says i dont have any space but i do. What do i do!
Hi, i have problem with google play services its out of date but when i try to uptade ... while installing it says the same application ..... or app not installed plz help me out i don't know what to do -_-
Whenever I open google play services,it crashes and an error message pops out saying 'unfortunately google play services has stopped working'
plz help....thx
I just downloaded the new Google Play Store 5.5.12, I have A Nextbook 8, I use Link2sd and have it rooted with kingo I have always been able to download my apps updates with no problem But Before I updated my Store and now after I still can't update ASTRO File Manager With Cloud. It says Insufficient space. And Google + app says the same thing.. Although I have an External SD Card. And have enough space ... I can update and download 10 apps around those two with no problem. Thats how I know Something is wrong with them... Please help I'm losing my mind trying to keep it updated
Clear your download cache. . Find download manager and then click clear cache and you should be good to go. If you can't find it try installing or updating an app and click on the download and the manager usually shows up. Hope that helps
that did absolutely nothing... They are still in the google app store, asking to be updated. I have plenty of space... I don't understand it. all other apps update with no problem, I just started having this problem when these two new updates came out.
hi kris I have a problem on my samsung galaxy note 3 sm-n900w8, after several reboots it forgets all the wofo password that I typed any solutions ?
Stahnout
I have the same problem, i was searching and we have to root the phone, but i dont know how do it :C
There is a very good root on the play store called v-root. Its pretty simple to use. But remember to turn on developer options.
i have installed it in my phone, but when I click to open it, it opens and closes itself in a second
Hello, I was wondering if Google servers are down at the moment, because I can't seem to connect to my play store and anything that has my google account. Thanks for the help
Chris please how do I upgrade huawei ascend D1 XL from 4.0.4 to 4.4.2
Thanks. You save my device :D
But now...when i run Play Store appear : Play Store was stopped.
Happy to help @Alexx! You can try clearing the cache for starters. Settings > Apps > go to Running tab and look for Google Play Store. If that doesn't work you can try the other steps in this article: www.androidpit.com/google-play-not-working
Yes i have it enabled..but when in tap on Instal..wait some second and appear "App not instaled".
Try downloading the APK from a different link on Android Police. Sometimes I get weird download links that don't work. The dead giveaway is when the APK downloads in two seconds.
Hi Kris...i accidentaly delete play store on my Allview A4 Duo (Micromax a58 Bolt) and i downloaded latest version from androidpolice. When i try to instal , appear the message "App not instaled"
Thanks.
Have you made sure you have ''Unknown Sources'' enabled? Go to settings > About phone and tap on Build Number until the notification pops up. Then back up to settings again and you'll find Developer Options in your menu. Just check the box for Unknown Sources (and don't forget to uncheck it once you've installed the APK).
Hi Kris, Thanks for all your feedback. Could you just help with a recommended youtube link please? i am so tired right now, i think i'm beginning to go crazy! i've been at this for the last 6 hours straight!
You just need to install ADB Tools on your PC and enable USB Debugging on your phone. You can see those instructions (for an unrelated issue) in this article: http://www.androidpit.com/how-to-record-screen-on-a-nexus-5
Just read the first paragraph under ''What you need'' - there's also a video about installing the Android SDK but you only need to download the ADB Tools which we have a link for in the article). Then you download the Gapps package/Play Store APK and enter ADB commands to push them to your phone. Here's a decent walkthrough from XDA (it's old though, so you'll need to get the current Gapps etc): http://forum.xda-developers.com/showthread.php?t=992242
Hi Kris, Thanks again for the links. I got to download ADB, followed the second link on xda, but couldn't go beyond step 2.2 with the following commands:
adb shell mount -o remount,rw /dev/block/mmcblk0p5 /system
adb push [the path to your SDK tools folder]\system system/
adb reboot
First command fails, while for the second, i do not know what folder is being referred to. I tried reading through the entire post, but no guide or pointers as to what may be wrong.
I think i may have messed up with the stock bootloader because every time the phone reboots, it boots up into the bootloader. So if the install doesn't complete before reboot, its lost as i have to manually then reboot the phone.
When i try to factory reset, its same thing. the reset process starts but when the phone reboots, it just goes into bootloader where i can only shutdown the phone or reboot. either options will not complete the process and return the phone back to the way it was before i did the initial reboot.
I am trying to find a way to fix this...
You can always flash stock firmware again. That should fix the boot loop issue. Then you can factory reset again and clear the cache partition to avoid any other bugs occurring. Good luck!
Hi Kris, thats exactly what i did and all is fine now. Thanks again for all your help.
Excellent, glad we got there in the end @Ferni!
Hello Kris, thanks for the reply.
In my bid to get the E8 up and running, here's what i've done so far:
Tried unlocking bootloader and rooting following the details in link below:
http://forum.xda-developers.com/showthread.php?t=2699065
I think the bootloader unlock was successful, but doubt the rooting was. Reason i doubt rooting was successful is because i got to install Titanium Backup and the app gave a warning saying root access was still unavailable.
I would like to start the whole process maybe on a clean slate, if possible, or simply just get root access for sure.
Kindly share with me details of how to flash GApps package through recovery, and yes, i have KK 4.4.2 on my device.
Would also love steps/guide to get to root please.
Hi @Ferni, you can simply install an app from the Play Store called Root Checker to see if you got root successfully or not.
To get the Gapps package you want, just take a look on XDA. There's lots of different versions available, so jsut pick the one you want (ie. some only have the bare bones Google apps, others include Gmail, YouTube, Maps etc) and get the one for 4.4.2. Just download it to your device.
To flash it, just turn your phone off and press and hold Power and Volume Down to enter the Fastboot menu, then use the volume buttons to highlight Recovery Mode and press power to confirm. Then select install zip (or however it is worded) and find the Gapps package you downloaded. Hit power to confirm and that should be it.
Depending on how ''restricted'' the device is it may not work, but this is a good first try. Sometimes just installing the Play Store will automatically pull Play Services. If the APK won't install make sure you have Unknown Sources checked off in the security settings of your phone.
Hi Kris, thanks for the feedback.
I did forget to mention that i got the phone from China, so it doesn't come with any of the Google Apps applications, so no play store, which is why i am trying to install Google Apps in the first place. All i have is an HTC Marketplace which is littered with Chinese only apps, and other apps are translated into Chinese, making it difficult to make sense of most of my search results there.
For the Recovery Mode procedure you stated, i am unable to get to the point where i will be asked to select the zip file i wish to install.
So i do have this dilemma now, what more to do? I have searched through xda and still reading up stuff, but my issue is the time spent to filter through so much info to apply to my particular situation.
Ah, of course! You have stock recovery, my bad. When you select Recovery Mode you'll see the Android. Press volume up to get to the recovery menu. Because you don't have custom recovery you don't have the option to flash zips from SD card, so you'll have to do it via an ADB command. To avoid this post becoming a million miles long, you could search YouTube for the process as it is pretty straightforward but a little involved.
Hi Kris. I Just came across this post. I have the same phone and can't use any Google services. Is there a step by step of how to root and get the services work if I don't want the Chinese apps on? I can find a lotabout the m8 but not the e8 / m8sw
Hi Kris,
I have a bit of an odd problem. I recently got the HTC One E8 (also known as M8Sw dual sim), but it strangely didn't come with any of the native Google apps - Play Store, Gmail, etc.
I have downloaded and installed the APK for the Play Store, but the app never loads. So i went ahead to download the APK for Google Services, installed and now i keep getting this pop up message saying "Unfortunately, Google Play services has stopped".
The Gmail app i downloaded and installed also doesn't work.
The native OS is Chinese, the phone was purchased from China on my recent visit there.
What can i do to successfully load all the Google apps and possibly also remove all the Chinese stuff still encoded in the device OS?
Femi
Hi Ferni, as far as I'm aware the E8 is not yet planned for international release, so it's not a simple matter of flashing the international firmware (which would include Gapps). If an int'l version does appear you can simply take that route.
In the meantime you can try flashing the Gapps package through recovery. You just need to get the right Gapps for your Android version number (which I'm assuming is 4.4.2?) and flash it. If you have no idea what I'm talking about let me know and I'll explain in more detail ;)
If you want to remove the Chinese content pre-loaded you'll need to root the phone and delete it that way. I haven't heard of a root exploit for the E8 yet though, but you could try towelroot (as long as the build date of your kernel (in Settings > About Phone) isn't later than June 3rd).
I have the exact same problem. Did you manage to get Google services to work on the e8. If so can you let me kknow-how?
Hey! I got a problem with my tablet. It hasnt got google play store and I downloaded many times following your steps. But when I'm about to open it, it closes in an instand, showing me a message telling me " the application google play store has stopped unexpectedly. please try again".Can you help me solve this? Thank you in response.
Hey @Giorgos, check to see if you have Download Manager enabled. Go to your Settings > Apps > ''All'' tab and look for Download Manager. Tap it and if it says Disable, tap that and then enable it again, or if it says Enable, tap that and exit. From here you should be able to install the Play Store and get going.
Still nothing.. Now, when I open it, it crushes, and pops the message. "Unfortunatly Google play store has stoped" Thank you again..
Here's some more common solutions to Play Store problems: http://www.androidpit.com/google-play-not-working
Exactly what I was looking for.Thanks, Mr. Kris.
Ooooooooooooooooooooooooooooooooooooooooooooo. Should have checked your bio first.
Is there any app to learn new languages on Android phones?
Why yes there is, I just wrote an article about this exact topic! Here's the link: www.androidpit.com/how-to-learn-a-new-language-with-only-5-apps
Okay. Hallo =Hello
Artikel =Article?
Is it French?
Hi there. This user ended up on the wrong website and I asked him a few questions about how this happened. It is German actually!
I don't understand a thing that you two have said. Can you please translate into plain English?
habe was falsches eingestellt ? lese alles in englisch.. Net weiter schlimm ist nur dieser Beitrag
Hallo! Hast du .DE oder .COM eingegeben? Oder hast du den Artikel über den App gefunden? Damit können wir herausfinden, wo das Problem liegt. :) Danke!