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2 min read 132 Shares 105 comments

Nexus 6P battery problems: is Android Nougat the cause?

Are you having problems with your Nexus 6P battery? Thousands of Nexus 6P owners have reported that their smartphones, since getting Android 7.0 Nougat, have been powering down unexpectedly with anywhere between 10 percent to 60 percent of battery remaining. It seems Google also isn’t taking the problem seriously either, and in the meantime, those left behind are faced with a suddenly dead phone, and perhaps at the worst possible moment.

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The thread on Reddit as well as ones on the Google Product Forums just keep growing as more people are noticing that, after the update to Android Nougat, their Nexus 6P is shutting down when the battery counter shows there is quite a lot of battery capacity left. Some have tried flashing back to Android Marshmallow, while others have even switched out the battery, however the problem still remains and in some cases, has even worsened.

There also seems to be a correlation with cold temperatures and an extremely early shut down. So far, neither Google nor Huawei, the manufacturer of the phone, have made any announcement about what they will do about this problem and it seems there is a real lack of support for people who have bought the phone just over a year ago. Sure they got Nougat, but if the software and the hardware don’t mesh well and in the end just causes more problems, Nexus 6P owners are in no better place than when they had Marshmallow.

androidpit Nexus 6P 11
Is your Nexus 6P battery having issues after the Android Nougat update? © AndroidPIT

We have an article about Nexus 6P battery tips that might help resolve the situation temporarily, but unless Google or Huawei release a software patch to fix the problem, owners might not see the issue resolved at all. This is also a definite security problem: the whole point of smartphones in the first place is to be able to reach people in case of an emergency. Should you need help or find yourself stranded, you could find yourself out of luck if you rely on the Nexus 6P.

Have you noticed this issue on your Nexus 6P? Since installing Nougat, has your phone shut off unexpectedly, even with a lot of battery life remaining? Let us know in the comments below!

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  • Same issues since Nougat. Live in Sydney so no cold issues but noticed problems worse when heading to the mountains. Had phone for a year. Battery drains to a shutdown within a few hours of full charge, sometimes just 2-3 hours, especially after a non rapid full charge. Also experience unexpected shutdown when still has 20-30pc battery left whereas in the past it would use up all the juice. Android OS listed as top battery draining culprit.

  • I have a Nexus 6P and have been having this shutdown issue for months. It is ridiculous in the cold, cant even last a 30 minute run on a full charge. I have updated to 7.1.2 N2G47H and the problem is just as bad! I ordered a new battery and will be putting in tonight. I will report back

    • OK. Put battery in. My issue seems to have gone away. Not the greatest test because there has not been very cold weather and the battery has not dropped low enough to really know if the early shutdown issue has disappeared. I will be running a half marathon Sunday, so if my phone dies, I will report back.
      I am thinking it was just the battery. maybe people are blaming Nougat , but it is because it came out a year later and that batteries are getting flaky? then they roll back to Marshmallow and the problem does not go away. looks like the battery!

      • Jerster 3 months ago Link to comment

        Exact comment I was looking for. Someone who actually reported on replacing these batteries that drop off the cliff as far as maintaining enough juice for the 6P. The timing of them dropping off was right at the release of Android N which did throw me off, but moving to a V20 (smaller battery) I knew something was absolutely going south. (at least 4x the battery life at full brightness) Thanks!

      • Plus the cold weather problem added up too.

  • I can say that my battery would drain anywhere from 50% to zero almost instantly in the cold, 30F and below. I just replaced the battery and this solved the problem for me -- phone just spent a half hour in the freezer without dying. I have had my phone since Nov 2015, original battery manufacture date was Oct 2015, new battery date is Nov 2015. All is good once again in my 6P world. Replacement is not something for the average user. Would have to send out to be done. Although if you're semi skilled with delicate tools, and have patience, the fix is pretty easy.

  • Anand J 4 months ago Link to comment

    I was a big Android fan and big supporter for open source environment not what they want us to use. I say "was" because I doubt if could ever recover from the setback the different Android devices are giving. Will I ever trust Android Again? I started my Android Journey from HTC 1 st android mobile HTC magic, HTC Legend,Nexus One, HTC one x plus, Note 3, Nexus 6p atlas. The only reason for Nexus was to have a hassle free interface and hassle free updates but then after announcing in PIXEL i guess everyone knows what would be the story. Nexus 6 P was a charm BEFORE the so called HASSEL free updates. Then with few patches seamed ok. But after the latest patch/update March 2017 for Nexus 6 P I wonder why I ever opted for Nexus 6 P. It hangs it reboots it crashes it heats up and above all I have to charge it twice sometimes thrice a day. ( I am not a heavy user no gaming absolutely). Never was a Apple fan but Now I am wondering why not opt for one. I bought a Ipad air and Mac air at the same time. I absolutely use both of them to the Max after all these years both of them work like a charm considering I updated almost 3 versions and many patches. WHY CANT GOOGLE AND ANDROID deliver the same when you are almost charging the same if not more for the devices.Hope I did not offend anyone it's my personal opinion and disappointment. I still love my NEXUS 6 P deep down.

  • It has been happening to my 6P for a while now and l called Google support and they just said to reset the phone.
    I at the point of getting a new non-Google phone because what is the the sense of having a Google branded phone when they don't care if it works or not?

    • sounds like the typical IT solution: have you tried turning it off and on again? TBH a hard reset normally does solve quite a few issues

  • I live in florida, no cold issues here, and since i got the upgrade its been powering down at 30 percent and getting worse. Now its up to 50 percent. i hate to say it but this is the last phone i'm getting from google. i can't even sell the thing cause who's gonna buy it like that.

  • Horrible problems especially in the cold. Never like this last winter. Has to be 7.0 update.

  • I've been having this problem as well. Usual around 15% but if I'm running in even moderately cold temps (20 - 40 degrees fahrenheit) it has shut down as early as 55%. Very frustrating.

  • 30-35% and it dies. I have tried the tips for conserving battery. Amazingly, when I first got this phone, I was very pleased with the battery life and especially the way "battery saver" mode extended the last 15-20%. But I have not seen the last 15-20% since the "upgrade." My phone dies now before it goes into "Battery saver" mode. And spare me the battery calibration BS. I have done it. Many times. it is not the problem.

  • I am having the same issue. It ususally happens around 23-32% for me.

  • Started last week for me. First time, battery was around 30%. Now it's liable to happen anywhere after 80%. Just happened a few minutes ago. Plugged it in and rebooted. Battery says 86%. Very frustrating...

  • SteviE 5 months ago Link to comment

    I was out yesterday cycling, using my phone as a sat nav when suddenly the phone died. I was in the middle of nowhere, I'd only been out about 2 hours and phone was fully charged when I left the house. Absolutely awful! I'm disappointed to see that no one is getting any joy with #Google either. I chose this phone specifically for its battery capacity over the Samsung S6 which was out at a similar time. The irony!

  • Miłosz 6 months ago Link to comment

    Idk where u living guys but here in Poland -10 C is not extremely cold. I've also got problems with Nexus but my shuts down when is about 25℅. Just need to always carry a small powerbank in a pocket to wake up my phone sometimes.

  • Nexus 6P Android 7.1.1 Build N4F26O (latest and prior builds) -- phone dies (even when charged above 50%) consistently when out in the cold (20-30F). Seriously annoying -- if I would ever have to depend on the device in a life threatening situation it would be completely useless. Living in Northeast US this is pretty unacceptable and I'm seriously considering getting a different phone. Have lost all faith in Google with the way they have abandoned their Nexus owners. I will think twice about ever buying another Google device, regardless of how many great articles there are about the Pixel.

  • Even worse issues. I was already experiencing battery life issues on my 6P after the Jan update in Germany. All of sudden, my 6P went dead when the battery was around 90%. Now it won't start up, won't respond to the charger (I always use the original one) irrespective of how long I keep it connected to the charger or the PC. Tried all the troubleshooting steps on Google's support site. No luck. Seems like a battery issue. Shame on Google and Huawei !!

  • Same issues. After update Jan. 3, battery drains fast! Sometimes after full charge battery indicator showed only 3 hours run time. Have changed a bunch of settings to save life, but barely lasts the work day, and I'm not a heavy user. Also, occasionally when making a call, screen will go blank and phone will power down, even with over 50% battery. Nougat 7.1.1. Pretty bummed. :-(

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