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False Advertising? Samsung Responds to Galaxy S4 Gigabyte Scandal

Authored by: Steven Blum — May 6, 2013
storage s4 screenshot
Too little, too late?

Samsung has gone on the defensive after drawing criticism from irate fans who discovered that the 16GB version of the Galaxy S4 actually only has around 9GB in useful memory. The reason? The bulk of the phone's storage space is taken up by the Samsung's operating system (Touchwiz) and built-in apps. 

Samsung has responded to the complaints with a curious statement, claiming that the bulk of the GBs goes towards the display:

For the Galaxy S4 16GB model, approximately 6.85GB occupies [the] system part of internal memory, which is 1GB bigger than that of theGalaxy S3, in order to provide [a] high resolution display and more powerful features to our consumers."

Samsung then added that users who wanted more storage still had options. "To offer the ultimate mobile experience to our users, Samsung provides [a] microSD slot on Galaxy S4 for extension of memory," the company wrote.

While Samsung isn't exactly lying here, they're not telling the whole truth. While users CAN add photos, videos and music to their external SD card, they're out of luck when it comes to storing their apps on an external card. Cutting-edge games like Real Racing often take up as much as 1.2GB, which would quickly eat into the 9GB allotment. In essence, what you're paying for is a 16GB phone with only 8GB in system memory, and only more if you want to shell out for an external memory card for your pictures, videos and music.

So what do you think of Samsung's statement?

 

Source: CNET

Steven Blum has written more than 2,000 blog posts as a founding member of AndroidPIT's English editorial team. A graduate of the University of Washington, Steven Blum also studied Journalism at George Washington University in Washington D.C. for two years. Since then, his writing has appeared in The Stranger, The Seattle P-I, Blackbook Magazine and Venture Villlage. He loves the HTC One and hopes the company behind it still exists in a few years.

2 comments

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  • John Kerr May 8, 2013 Link to comment

    Sure this is annoying but it is not that unusual. Last years HTC One X on AT&T only had about 11 GB of it's 16 stated gigabytes of storage available to the user and it didn't even have an SD slot. It's unfair to call the a situation a "Scandal" when almost every other OEM does the same thing. Now however all of the artwork has to either be vector based or the artwork will be larger in volume since it's 1920 x 1080 pixels instead of 1280 x 720. Just curious, of the 32 stated gigabytes of storage on the HTC One, how much is really available to the user?

  • yousef abdelghany May 7, 2013 Link to comment

    thanks