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WhatsApp receives lowest rating for data protection policies: report

WhatsApp has ranked last in a report comparing the data protection policies of the biggest US technology companies. The report from the Electronic Frontier Foundation (EFF), a US-based privacy organization, gave a damning assessment of WhatsApp’s lack of transparency over how it handles user data.

In this year’s report, Who Has Your Back?, the EFF measured the level of transparency of 24 tech companies and how they deal with data protection issues. Criteria included whether these companies tell users when the US government requests their data or whether it saves deleted data. WhatsApp was the only company on the list to receive a one-star rating.

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The EFF has made a damning assessment of WhatsApp's data protection policies. / © ANDROIDPIT

The EFF outlined that WhatsApp neither publicly requires a warrant before giving content to law enforcement, nor does it publish information about its data retention policies.

Other companies on the list such as Google, Twitter and Facebook (which also owns WhatsApp), all ranked higher. However, only nine of the 24 companies met all criteria in the report.

The report stated that WhatsApp had “adopted none of the best practices" that the EFF had identified. A summary concluded that WhatsApp should publicly request warrants before giving user content, publish a law enforcement guide and transparency report, plus improve its policy for informing users of government requests.

Are you concerned with the way WhatsApp handles user data? Let us know in the comments below.


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  • Hi I'm using tablet I ball slide.I'm useing what's app since 4 months, today from 1 week the problem started I'm unable to open the what's app.. I need to unstall n install again n again everyday I need to install for more then 3 times but again the problem is some .. Plz help, while installing all MG's sent or received get deleted help me

  • Aftab

  • Andres R. Jun 20, 2015 Link to comment

    Since their apparent interest in improving security seems quite weak, i shifted to Viber for normal chats and to BBM for more secure chats. Still use Whatsapp because of its popularity and universality.

  • This is exactly what I was looking for. Whatsapp does not explain how to do this on their website and slow at responding to email.

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