Samsung Galaxy S2 — Cant back up data Screen frozen at start

  • Replies:1
  • OpenNot stickiedUnanswered
  • Forum posts: 1

Oct 11, 2014 5:26:54 PM via Website

Hi I keep getting a frozen screen at start up and now its gone again. Tried all the battery removal etc. which helped for a short while but it keeps going again then freezes again. I got the reboot screen but cant perform a factory reset because I cant back up my data because I cant get into the phone! I have an SD card in but as I say I cant back anything up! Phone works well otherwise. Any suggestions please? Many thanks.(silly)

  • Forum posts: 12

Nov 15, 2016 6:52:01 AM via Website

You can use a third party app to backup your samsung galaxy data to computer as long as it could detect your phone data, no matter your phone screen is frozen or something else

— modified on Nov 16, 2016 6:46:29 AM