google play store stopped working

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Jul 17, 2015 8:43:59 AM via Website

I am using Idea ultra model. I am getting error messages process.com.google.process.gapps has stopped working, google play store stopped working, unfortunately maps has stopped, unfortunately youtube has stopped. I tried disabling and enabling the apps option, clearing caches, also formatted the mobile twice or thrice. But any of them didn't work. Also, when i try to add google account, it is showing "problem connecting to google problems". What is the solution to my problem?

  • Forum posts: 20

Oct 5, 2015 2:45:52 PM via App

Vinod Reddy

I am using Idea ultra model. I am getting error messages process.com.google.process.gapps has stopped working, google play store stopped working, unfortunately maps has stopped, unfortunately youtube has stopped. I tried disabling and enabling the apps option, clearing caches, also formatted the mobile twice or thrice. But any of them didn't work. Also, when i try to add google account, it is showing "problem connecting to google problems". What is the solution to my problem?

is your phone rooted?