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Aug 15, 2015 9:59:12 AM via Website

I have a Samsung Galaxy S5 through Sprint. My phone worked perfectly until the very first Lollipop update was available. Now my phone overheats and freezes up and my signal strength has decreased andbit doesnt want to connect to wifi. My latest issue is it says I have a software update but when I click on ipdate now it says the most recent software is already installed bit it isnt becaise i only jave the 5.0 not the 5.1. Any advice would be greatly appreciated

  • Forum posts: 32

Apr 8, 2016 2:00:34 PM via Website

According to me, it is good if you are not updating your previous Android version. I would like to suggest you to downgrade the previous Android version on your phone.