Samsung Galaxy S2 — Can't sign into Google Account on phone

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  • Forum posts: 2

Oct 20, 2015 3:43:03 AM via Website

I need some help please.. I have just done a factory reset on my Samsung Galaxy SII as I could no longer access the app store, nor would my phone recognize 3G (I could only connect to wifi), and now find that my phone will not accept my username and password. I have signed in on the computer to check that they do match, which they do.
Can anybody point me in the right direction as to what I can do to fix this?

  • Forum posts: 2

Oct 20, 2015 4:31:48 AM via Website

How would I find out if my google account is locked? I presume that it's fine as I can log in on the computer

  • Forum posts: 21

Oct 20, 2015 9:20:32 AM via Website

which android version you get after factory reset?
Try to update and than login to your google account.