No Ring on Incoming WhatsApp Calls

  • Replies:2
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  • Forum posts: 2

Sep 10, 2016 8:49:08 PM via Website

I am not receiving a ring notification from some incoming WhatsApp calls. What do I need to do to adjust my Samsung S5 settings to fix this problem?

  • Forum posts: 103

Sep 11, 2016 11:19:57 PM via Website

Get into the whatsapp settings ( settings ->app->whatsapp) and delete the cache and the information then try again

  • Forum posts: 2

Jan 23, 2017 4:40:49 PM via Website

I continue to periodically have the same problem of not receiving WhatsApp telephone calls. I have deleted all the past messages, cleared the cache, do not have Bluetooth operating, and do not have power saving engaged. The application will work fine for a few weeks, then for some unknown reason it just stops receiving calls. The phone is a Samsung S5. Any recommendations to fix this issue would be greatly appreciated.