Motorola Moto G — Gmail

  • Replies:5
  • OpenNot stickiedUnanswered
  • Forum posts: 2

Sep 25, 2016 7:59:25 PM via Website

Hi....After writing emails...then going to something else...the message comes up....message saved to drafts.
However when I return to the draft folder the header is there.....but after 2 seconds it disappears and the email is gone.
This also happens on my husbands moto g too.
Could you help please?

  • Forum posts: 2

Sep 26, 2016 9:21:14 PM via Website

I haven't found any settings that refer to that....and the emails haven't been sent. They remain only for seconds in the draft folder and cannot be selected as they disappear immediately. Neither are they in the bin

  • Forum posts: 2

Sep 27, 2016 12:10:23 PM via Website

That's weird. There isn't any setting that deletes the draft automatically.

  • Forum posts: 3

Oct 1, 2016 12:34:05 PM via Website

Try this.

  1. Compose a new message.

  2. As you do this, click the three vertical dotted line in the right corner of the screen as seen in the picture.
    image

  3. Select "Settings"

  4. Select "General Settings"

  5. At the top of the screen you should see an option "Gmail default action;" click on this. Make sure the option "Archive" is selected NOT "Delete."

  • Forum posts: 73

Oct 7, 2016 11:43:16 AM via Website

May be of low network problem it gets saved in draft for some time.