- Forum posts: 1
May 10, 2019, 7:46:20 PM via Website
May 10, 2019 7:46:20 PM via Website
I regularly back up my Whatsapp chats on google drive, accumulated 2.1 GB of back up on google drive. Last time I backed up my chats was today. I had to reinstall the app leading to the usage of the restoration option upon install. Immediately afterward I noticed my chat history and media was gone. Only the chats I backed up today are present. I clearly still poses the 2.1 GB back up file in my google drive, I would appreciate your guidance in figuring out how to make use of it.
P. S. I tried reinstalling and using the restore method once more but it didn't help