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Samsung Galaxy S5 Android update: latest news

Update: Verizon rolls out Marshmallow
Samsung Galaxy S5 Android update: latest news

Verizon has started rolling out Android Marshmallow for the Galaxy S5. The update follows swiftly on the heels of the T-Mobile rollout, which began arriving over-the-air just last week, and includes a number of performance optimizations. Discover everything you need to know about the latest Samsung Galaxy S5 Android update below.

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samsung galaxy S5 android update optimization
Android Marshmallow is rolling out for the Galaxy S5. / © ANDROIDPIT

Samsung Galaxy S5 Android 6.0 Marshmallow update

Verizon began to roll out Marshmallow for the Samsung Galaxy S5 on May 31, 2016. The update introduces Google Now on Tap, Doze, Ultra High Quality Audio, as well as many other Marshmallow features you may have heard of during the last year (and 20 preloaded apps that you may not want to have installed). You can read the full release notes at Verizon's dedicated page.

androidpit samsung galaxy s5 hero image
Verizon, Sprint and T-Mobile S5 owners now receiving Marshmallow. / © ANDROIDPIT

It may take a while to hit all devices but you can check the software update page in settings > about phone > software update to see if it's ready for you. We advise charging your battery life to above 50 percent before beginning the installation procedure. 

Sprint updated its Galaxy S5 devices to Android Marshmallow in April and T-Mobile followed suit last week. AT&T is now the only major US carrier yet to upgrade the S5 to Android 6.0.

Find more information about what Android Marshmallow features to look forward to at the link.

Samsung Galaxy S5

Android 5.0 Android 5.0.1 Android 5.0.2 Android 5.1 Android 5.1.1 Android Marshmallow
Verizon Yes - - No No Yes
T-Mobile - - - - Yes Yes
AT&T Yes - - - Yes No
Sprint Yes - - No No Yes

Galaxy S5 Android Lollipop update (US)

Sprint Galaxy S5 update

Sprint pushed a follow-up Lollipop patch for the Galaxy S5 on August 5, bringing it up to software version G900PVPU3BOG1. The only change listed was a patch for the Stagefright exploit.

The Android 5.0 update for Galaxy S5 owners with Sprint (model number SM-G900P) can now be downloaded OTA. To see if the update is waiting for you, just go to Settings > About Phone > Software Update.

androidpit samsung galaxy s5 23
The Galaxy S5 with Android Lollipop. / © ANDROIDPIT

Verizon Galaxy S5 update

Verizon has rolled out another update to the Galaxy S5. Though it still sits on Android 5.0, the update adds a patch for the Stagefright security exploit. The Samsung Galaxy S5 5.0 Lollipop update is now available for those with Verizon devices (model number SM-G900V). The Verizon Galaxy S5 firmware now sits on build number G900VVRU2BOG5.

T-Mobile Galaxy S5 update

T-Mobile recently pushed out the Android 5.1.1 update to Galaxy S5 owners over-the-air. The update brings the Galaxy S5 up to software version G900T3UVS1FOJ4 OR G900TUVS1FOJ4, and includes security updates.

AT&T Galaxy S5 update

AT&T pushed out the Android Lollipop 5.1.1 update on 22 October, bringing the device to build G900AUCU4COI5. Head to Settings > About phone > Software update page to download it now.

android lollipop broken
If Lollipop on the Galaxy S5 was ever broken, it should now be running smooth. / © ANDROIDPIT

Galaxy S5 Android Lollipop update (UK)

The Galaxy S5 Lollipop update has been available in the UK and Europe for a while. Samsung's latest update brought its SM-G900F model build number up to version G900FXXU1BOJ1 and included security, battery use, and RAM and memory management improvements. This also means that the Samsung Galaxy S5 in the UK is now secured against Stagefright threats.

AndroidPIT Galaxy S5 Android 5 0 Lollipop mute quick notifications
Mute mode returned to the Galaxy S5 with an earlier firmware patch from Samsung. / © ANDROIDPIT 

Do you have Marshmallow on your Galaxy S5 yet? What are your thoughts on it? Let us know in the comments. 

 

 

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  • My Galaxy S5 G900TGSMH is running KitKat and does not offer a Lollipop update. How can I update it? Thanks!

    Reason for updating is phone will not connect to Microsoft Intune, for corporate email. Running out of tricks.

    SM-G900T currently running 4.4.2
    Baseband ver G900TUVU1ANCH
    Kernal 3.4.0-964333, dpi@SWDD5018 #1, Wed March 26 13:30:42 KST 2014
    Build # DONGCHAO.607
    Security swv MDF v1.0 Rel2, VPN v1.4 rel1


  • Had update today my phone says model..G900F Android version 6.0.1 baseband version..G900FXXS1CQA3 BUILD NUMBER..MMB29M.G900FXXS1CQAB ..what does this mean please as now camera wont focus and phone playing up...so sorry to be so dim..I am trying honestly lol thank you


  • Parsa Oct 7, 2016 Link to comment

    Dear Users
    Samsung company has been released marshmallow update already.
    you can now download this software update from your phone settings.


  • Samsung galaxy s5 sm-g900az still running lollipop 5. 0 when will they release6. 0 marshmallow.. Most everyone else has updated the s5.. Why cricket cheating customers outta the update.. Someone help..


  • im on my knees begging for help now!!!!


  • I know nothing...total airhead did update and now have 6.0.1 is this marshmallow? Build num MMB29M G900FXXU1CPGJ....Baseband version..G900FXXU1CPC5..Awful..overheats..no internet connection...drains battery..takes 45 mins to update facebook dull screen..freezes..crashes lol what the feck do I do? Pleeeeease xx


  • AT&T has now released marshmallow for the S5 active. Downloaded OTA (wireless) today 10 Sep 2016, version 6.0.1, security patch level August 1, 2016. I bought a used S5 active to replace my S3. The S5 came with 4.4.2 installed. Using the software update page, it went from 4.4.2 to 4.4.4 to 5.1.1 to 6.0.1 with each update requiring a manual check from the update page.


  • What a load of rubbish. Don't do it wish I stuck to old version. Phone so slow. Takes ages to start up. I had voice mail which I've deleted but the icon is still stuck on screen. Short cut for making calls now doesnt work. Its no longer one tap and ring. I might as welk go tgrough contact list it be quicker.Only difference I can see is icons now have rounded edges and I take age to restart plus short cut to calls made longer. Cant view mesaages etc while in apps....Who in the bright spark momen thought of this rubbish....


  • My peeking option has disappeared. Now only notification icons show up on the notification bar, no previews of the message or who it's from. I have to go into the pop up box or into the app to see. All I have is preview option for lock screen and pop up box. This is frustrating because while I'm in another app and I get a text message or email I don't know who it's from anymore until I open it up 😠


    • Well, worry not. Create a backup and then perform a factory reset of your device. That should help it.
      If you still face the issue, download a firmware and install it manually.


  • The new update completely erased and corrupted everything on my SD card. Erased all the photos I had of my man who passed away. Highly recommend not doing the update. Wish I would have known


  • heh


  • Yes this latest update has ruined the apps on my S5 phone. Alarm clock app no longer alarms. News article apps you cannot click on the articles. Google maps app going haywire. All over the last 2 days since the updated was forced on my phone. I've never seen an update be so destructive to a device. There's no way the don't test the updates on a phone before being released.. the fact that they release it and jam it into our phones anyways is appalling.


  • After the download my phone no longer has network and it's telling me I have an invalid SIM card!! This was as of 6/3..Can anyone tell me wtf happened?? I have an unlocked phone. Called customer service and they were no help at all. Anyone know whats going on with this??


  • This new Marshmallow update is a disaster on my s5. Apps are now sluggish or freeze altogether! I'm disappointed because now when I try to text or use any app that requires me to use a keyboard, I have problems getting the keyboard to come up. How do I fix this mess!?!?


  • I'm such a div when it comes to technology lol I got the update to 6 but dont know what it entails or wether I have marshmallow lollipop or gawd knows lol can anyone fill me in ...in layman terms please thank you..I have only had this phone galaxy s5 for couple of weeks and used to have Nokia lumia before so got a lot to learn x I would also like to add that my once perfect fairly new sd card is all of a sudden playing up too


    • please please can someone reply ...everyone has ignored my damsel in distress sos ...what do i have to do to get your attention please help a fragile broken puzzled airhead!!!!


  • Samsung always seem to find a way of messing up their updates. Updated my S5 to Marshmallow thinking it would improve my battery life with Doze, its reduced it by 20%. Not good.....


  • I am still on version 4.4 and everytime I go to see if there's an update for well over a year it shows nothing. I am with Cricket flash AT&T, anyone have any thoughts?


    • Go to Best Buy and have the Samsung person update it for you.


    • If you are comfortable using your PC, you can connect the phone with KIES. Download it on your PC and phone (if not already there). You can do a number of things, including downloading updates that your provider does not offer.


  • Update = downgrade, some apps no longer work since 'update' on 7th of May 2016. Why do Samsung not test these updates before releasing them???


  • Hi, my VM Sam s5 just upgraded to 6.0.1. I have 900P. Still doing the restart. This was after 2 days of black screen , and new phone ordered, lol I love my s5, so staying with it! ☺


  • I found an easy solution to Samsung's recent update stuffing my phone to the point I was losing business calls on a daily basis. I finally bought an Iphone. It works... which is more than I can say for my Samsung. Anyone want to buy a cheap non functional Samsung 4?


  • Please Samsung. I hear so much about updates to our phones when can I get my phone updated from 5.0 to 5.1 or even marshmallow? UK update needed. The latest one (in france) plus custom roms work why am I 2 or 3 updates behind???????


  • i just got a software update for my s5 neo. i hope its 6.0 but i cant check now because of my lack of internet.


  • Hmm I can't seem to connect to my car anymore it just says Bluetooth has stopped working all the time.
    I have tried clearing my cache but it still does not work! Any ideas?


  • A A Mar 4, 2016 Link to comment

    Just received the update this morning 3/3/16. Since then the phone has automatically rebooted on it's own approximately 20 times, runs hot, the screen freezes, and/or will not wake up and I've had to pull the battery at least 10 times. Called Verizon who put me in touch with Samsung who said I need to take it somewhere for a software reflash.


  • I'm on O2 my S5 is still on 5.0 always says up to date, while everyone else is on 5.1.1?


  • Have a S5 with EE. Received the latest security update and my phone is running good, though my Playerpro music player is suffering problems.

    I'm stuck on 5.02 I'd be shocked and surprised if EE were to release a update.


  • Luka Jan 25, 2016 Link to comment

    I think Samsung does these Marshmallow updates on purpose. Probably some testing...


  • I have the Canadian S5 and I haven't received a single security patch till now. Even the stage fright vulnerability isn't fixed, what's going on? Other S5's have received monthly patches and new features like the smart manager, buy mine hasn't...


  • helllllo hellllllllllp me plz
    i had s5 from at&t and im living in Palestine and i want so much to update my phone to android 5 like any one all my friends received the last up date but every time i check if there any update for my phone they told me that i received the last one !!!
    plz plz plz plz help meeeeeeeeeeeeeee :(


  • I have a Samsung Galaxy S 5 from T-Mobile and last night I update my phone to the new software that appears to my phone saying to update.

    I update the software now settings/ Wi-Fi won't work/open, telling me

    unfortunately settings stopped working unfortunately Wi-Fi stopped working

    Questions

    1) This is foolish!!!!! how can I go back to the old software?

    2) How can I fix this?


  • hi since last update hat smart manager is coming in december my log and keyboard is crash stop and laging badly :(
    plz give me solution


  • I hate Samsung and this idiotic lollipop update. Music stops playing randomly, wifi turns on and off, the typing is all jacked up and misses my key strokes, system crashes, the battery drains, the phone runs hot... I'm pretty much done with Samsung phones. I truly believe they pushed this $%^&ty lollipop update because it was SO BAD just to force you to get the S6. I will not be getting any more Samsungs unless they push out the Marshmallow update for the S5...


    • Phen T Mar 19, 2016 Link to comment

      Mate I'm from NZ. Same thing with my S5 I will not be getting any more Samsungs unless they push out the Marshmallow update for the S5 I all ready give up
      just wait for LG G5 with B&O AUDIO


  • I wish I would have not did the software update. My battery life has dramatically decrease. The top right of my screen doesn't work. My phone keeps restarting. My Internet keeps crashing. My husband did the same update and his phone is now messing up. Two of his letters on the keyboard doesn't work anymore either.


  • Since i did the last software update my phone has been completely screwed up. My phone has been slow, it freezes, shut off by it self did anyone get the same symptoms


    • ditto. The lollipop update pretty much ruined my phone... I tried to avoid updating it for the longest time, but bam, I accidentally pushed the button when going for the camera button which forced the update.


  • I wish I had never updated but I thought I had to. My music player also stops for no reason and my swipe to text isn't working properly. (I'm forced to text the old fashioned way!) I had no issues with my phone prior to the update so I know that's the reason I'm having problems and there's no need for snide comments about snot on my screen or anything rude like that. However I would appreciate if anyone had constructive suggestions for me.


    • I think this lollipop was a ploy to jack up the phones to get you to buy a new ones, notice they're not allowing S5's to update to marshmallow...


  • Mine is samsung galaxy s5 update is too late it's still in 5.0 mine friends have the latest update 5.1.1 it's too late


  • My gyroscope buggered up due to an update so then my S5 stopped rotating. Reset to Factory Settings so lost all my stuff on memory card as now my phone isn't reading the card?! Plus, even more frustrating is that the gyroscope (although it worked for about half hour) is still not working! Not happy with Samsung about this - anyone with any suggestions?


  • So, I checked for software update a few days ago and it downloaded what was described as a security update (stagefright) etc. I allowed it to install and restart....since then my notification sounds are all over the map!
    I'm getting chirps for stuff that isn't even showing up in my notification area. I've been back through every setting to see what's changed and can't figure it out. Even when my do not disturb is on I'm getting chirps for stuff I never did before. And yes I went back through those setting too.

    Has anyone had anything like this happen?


    • rick Dec 23, 2015 Link to comment

      yes, after my update, mm s5 took a couple days to get back to normal. i keep getting notification sounds, i check, and nothing to see. but they have now calmed down.


  • Everything I try to update my Galaxy s5 it always tells me my phone is up to date but it's running on 4.4.4 why am I not able to update my phone to the newest software


  • Since the update my screen has gone black and white. It is not in power saving mode or ultra power save mode or not on greyscale. I have done a wipe thing in manual mode but its still in black and white please help. Always an issue on every update!!


  • I have hade enough of samsung devices
    I am getting mostly the same bugs like everyone here.
    Musik player stops mid song
    Smart manager crashes almost per hour
    Unresponsive lock screen.
    Accept/denie calls frees with incomming calls
    My email wount sync ( i have set it to push )
    Apps frees/crash constantly (restalling helps not)
    Factory reset helps nada nix nothing
    Hade my S5 to rep, took 2 days to reinstall OS and still did nothing to bugfix this pos.

    Samsung takes way way too long to prepare thise updates, Its terribly emberasing for them being a larg international corporation to have F'ed up like this, (remember the 840 evo ssd) but i am not sorry for them. I'll just not buy there products anymore.

    My advice: call in your losses, try and get your mony back if you can, and get the Wilyfox Storm if you arent intrested in crApple devices.


    • Due to your lack of ability to spell properly, and inadequate grammar skills one can only assume you are not intelligent enough to operate said devices properly. I have had the device since release and had 0 issues besides a little overheating. Lollipop wasn't perfect but that's Google's software/ OS not Samsung's so don't point the blame at them. I have never had an issue with apps crashing or my "musik" player as you would call it crashing/ "freezing" . Many of these issues can be helped by proper maintenance much like a desktop computer and not downloading non-trusted or sketchy apps. I have no problem swiping to answer calls, maybe instead try cleaning your phone screen and protecting it so your snot doesn't hinder it recognizing your actions. E-mail syncs just fine I have it sync every hour with 5 different accounts just fine. Nearly any issues that you are coming across are due to your own actions. Have a wonderful day.


      • I remember i had some serious battery issues after updating to 5.0 but i didn't panic. Waited out a couple of days with repeated restarts and it improved quite a bit, but in the end it was slightly worse then it was back in 4.4. 5.1.1 update overall felt like a downgrade. Restarting didn't help. So i backed up my phone and factory reset like ATT service recommended and again i saw quite of bit of improvement. Overall it is better then 5.0 and essentially fixed most of the issues. Definitely a faster firmware in comparison to 4.4 :). As for the device itself....honestly there were VERY few occurrences of lag, freezing, crashing or hanging lol.


      • Micah Dec 20, 2015 Link to comment

        Nearly any issues are coming across are due to your own actions. Now you're the moron. This update is jacked up. Also, learn to English if you're going to use it


      • rick Dec 23, 2015 Link to comment

        im happy with my s5, i like this phone very much. you just have to keep it clean, dont put junk apps, it will run nice. this phone is a beast. i get a whole day easily, on one charge.i do a lot of photo editing, and reading. any time i get a problem, it a crappy app, or im not cleaning the junk files. just stay on top of things. this phone rocks.


      • Asswipe


  • This update is a disaster. Everything crashes, the battery life goes from full to zero in an hour without usage. The screen won't respond when a call comes in, apps open and close randomly - in short, avoid it like the plague until they get it sorted.
    I have had to reset my phone and spend days getting it set up as I had it.
    Samsung should warn users about the downsides instead of pushing the update via pop-ups at Beta stage.
    Really annoyed!


  • Absolutely garbage! I did the T-mobile software update two days ago on my Galaxy S5. Now my phone is useless. Swipe my hand across screen for screenshot takes 15 seconds to process and take the pic, have to wait 15 seconds for most commands on FB to process, and have had many apps force close or crash. I was totally happy with the older software. Phone was fast and smooth. Now its barely able to function! I'm very disappointed, it almost seems like they pushed this out just before the holidays so everyone goes out and buys a new phone. I almost never used WiFi and always used 4g lte. I jumped on a friends WiFi and was promt to update phone (since it apparently can't be done over 4g LTE) I wish I never had done it. Was totally happy with phones performance before the update.


  • anyone updated the new software update?


    • T-mobile galaxy S5 Yes, I just did it 2 days ago and I am frantically trying to go back to what I had before. This software update is terrible. My phone takes 15 times longer to process things, pages crash, apps force close, and everything is choppy. Do not install this update! I am sceptical about it and think its a ploy to get people to buy new phones for the holidays. I was happy with my S5 performance before and wish I would have read the reviews before I made the switch. Also the battery drains much faster. Hope this helps-


  • Sprint Galaxy S5....disgusted.. terrible battery life, programs disappearing, only have 5.0 update I wish I could uninstall. The dam phone is not that old and Sprint/Samsung refuses to push updates. I was really hoping for Marshmellow, but now I can't wait to get rid of it. I don't even know if I will get another Samsung, might go with the LG. I have had Samsung products for years, but this damn phone is almost useless, and I don't know if Samsung evens knows these bugs. Sound like not.


    • Hmmm - I have had my S5 for well over a year and get a day - day and a half of battery life. I have a lot of apps installed and I use it quote quite a bit throughout the day. Sounds like you have an app or several apps running your battery down. Try one of the battery life extender apps. They monitor and alert you of these type of apps and show you too hibernate them until you actually need them, thus extending your battery life tremendously. The S5 is designed to give you at least a full day of over moderate use with plenty battery left.


      • Wot app did you download to extend your battery many thanks


      • rick Dec 23, 2015 Link to comment

        try DU battery pro. and Greenify, i use those two apps, i get at least a full day at 100%. i mostly go on FB, or Eyeam, read, do a little photo editing. some texting. use at least one power saving mode also,s5 has 3 modes.


      • If your battery lasts over a day then you're definitely a light user, an average user will only get 10-12ours from it and a heavy user like me will get about 8. Also battery life extender apps tend to do more harm than good since they constantly run in the background which both uses RAM and battery even when the phone is idle.


  •   2
    Deactivated Account Nov 20, 2015 Link to comment

    UGH! GRRR! My phone is useless too, it freezes up, I don't get texts, no more icon notifications showing on the home screen even though the settings are on, and it is slower than molasses. Piece of junk!


  • My phone is now trash. T-mobile pushed the update on my phone, and now nothing works, it overheats, drains battery, drops calls, won't send messages, no video playback, no storage usage, nothing! Does anyone have any solutions to this. I have tried factory resetting my phone, new storage, and nothing has fixed this issue. What kind of crap is this.


  • I moved some of my apps to my SD card prior to the update to make space. Now that the update is finished those apps are not showing up in my phone anymore. Anyone else having issues with this?


  • The table shows no 5.1.1 planned for Sprint Galaxy S5 and that simply isn't true. The carrier states that it's still developing 5.1.1 and all Sprint customers will receive OTA when their team deploys sometime soon.

    Please add the line to your description that this table represents only the current build released.


  • Apparently when I got the last update it contained a bug so I can't get the new update. I was told to get Samsung kies on my home computer and it would guide me to getting the update that way. Absolute rubbish. Samsung kies is garbage. No such direction happened and I am stuck with a phone functioning at a less than adequate standard, given the amount I pay per month I am disgusted. My upgrade is in 4 months and I will not be choosing Samsung.


  • Can someone answer a question for me, why are US versions of the S5 and their updates carrier specific? Wouldn't an S5 on any network be the same phone?


    • The only reason I can think of is that each carrier installs their own software in the image, with "bloatware apps" that you almost never open and just take up space. If you get your phone through payments instead of buying it outright then you get their operating system version. When updates come out they have to test them with their apps and such and create their own update image.


    • Mostly do to the bloatware compatibility issues and licensing with each carrier.


  • I cannot wait to ditch my S5, really disappointed by how long it takes to get updates, I'm still running lollipop 5.0. Couple that with the bloatware that's installed, I'm moving back to overpriced, monopolised, no choice crApple! At least you get regular updates!


  • My Samsung Galaxy S5 has Android 5.0.0 it's brand new and when I installed Spotify the app opened but seconds later crashed and it is happening the same ever since. I troubleshooted the phone and since it did not work I turned it off and pressed the power key + home key + volume key and made that process and is still not working. Besides Spotify, Messenger was crashing but not the same as spotify. Spotify closes inmediatly. I do not know what to do.


  • Does this chart indicate that the Verizon galaxy s5 will not ever receive Lollipop 5.1.1 or Marshmallow, or that it currently does not have it? Thank you


  • The Nexus phones are looking better & better. So are iPhones... and that really, really hurts to say as a lifelong Android fan. Thumbs down Samsung 👎, unlike, etc.


  • iphone looking really good now.


  • I got raped with this recent update. Had to get rid of a lot of stuff to make room. Now, the music player does not play any of my music anymore. My perdonalized ringtones associated with my music, GONE. Now I get BS default stupid tone. WTF!!! REALLY Samsung!!! First the iPhone type Galaxy S6 and now this BS update? When my S5 goes down, buh bye.


  • After the update, I can no longer access games that are on my sd card! System settings show the capacity of the card, and how much space is left. But when I try to open a game (which shows an "android" icon instead of the game icon) it says there is no sd card! I've "Unmounted", and removed and replaced card. Still no access! (T-Mobile)


  • I can'T believe that when I up date to 5.1.1, the software occupe 5.45 GB!!!


  • Super unhappy with the update can no longer swype on my phone and it took about 5 minutes for me to expand a picture in a text. The only cool feature about the update is that I can now shoot videos on snapchat with their new cool filters. Very unhappy.


  • This rollout of ATT/Samsung 5.1.1 is a complete disaster. Constantly says installation interrupted and then you have to wait 24 hours to try again. Of course you can change the clock and "fool" the system but then realize you could set the calendar for 10 years out and it won't work. Something is inherently wrong with the damn update.

    The most solid fix I have heard of is to take the phone to Best Buy and they can do it. That is a 3 hour round trip for me plus the install time.

    This is stupid! Don't these people Samsung/ATT check this crap first???? And what is with the one try in 24 hours. Some programmer needs his A$$ kicked for that brilliant idea.

    I left Apple because of their crappy update situation. Little did I know I was leaving the frying pan and jumping into the fire.


    • The same thing happened with my phone. I know it sucks, but after I factory reset it, it continued with the update. Hope that helps!


    • Recommend that while your phone is still on, you do a power cycle (soft reset) by simply snapping off the cover, pulling out the battery for a few seconds, replace the battery, snap on the cover, and power up the phone. Once it is rebooted, and you can unlock the screen, go back to the settings, down to ABOUT DEVICE, and SOFTWARE UPDATES. When I did this, it said that I had an update. I was hoping I wasn't going to have to re-download that 609.83MB file again though. Fortunately, after I tapped CONTINUE it said it was going to reboot the phone. I hit ACCEPT, and it proceeded with the installation process. After the Application Omptimization the phone said FINISH. And, it was done. When I went back to ABOUT DEVICE it said that it was on 5.1.1 instead of 5.0.
      Recommend uninstalling/reinstalling tool apps like system analysis/cleaner and Antivirus apps, and cell signal and cell tower apps to recalibrate them for the new system. Also recalibrate the GPS.


      • Does that really work David? Are interruptions created by the antivirus? I have been trying to get this update since last April.


  • Yes I've had that problem with the video and I own a note 4. We are still waiting for the 5.1.1 update. I don't understand how they give one phone and update and make the others wait.


  • DR L Oct 11, 2015 Link to comment

    At&t S5. Bluetooth disconnecting, overheating and battery drain with 5.0. Why can't we get an update??? T-Mobile gets 5.1.1 out at least. I had no problems with 4.4.4. I expect more from Samsung and at&t. You guys aren't the only maker and carrier.


  • I am a T-Mobile customer with the Galaxy s5, ever since the original 5.0 update I have had issues. First it was the non-stop vibration settings, then the battery drain, then the overheating. When I got the 5.1.1 update, the vibration settings were fixed, battery drain was not as bad, and the overheating is gone, BUT the fingerprint sensor does not work at all and I am having a weird video playback issue as well. Some websites and apps that play video on loops, the loop tends to stop right after it plays the first time, then it glitches and the sounds plays but the video doesn't, then the video just stops all together. It is the most annoying thing I have experienced with this phone. I have tried rebooting, factory resetting, and wiping the cache and all user content. It still does not function properly. Anybody else with this issue?


  • Y mobile user here.... Ever since i updated just to use the snapchat filters, my phone works like a snail. It is so slow, it always freezes, and i hate that when you attach am omage, it automatically sends it, it doesnt just attach it imto the text box, what if i hot tje wrong one?!?! Then im S.O.L. anyway, i wish i could uninstall this update, it makes me want to switch to iPhone.


  • On Samsung S5 SM-G900FD 5.0, since Android update, I have also a specific problem with texts. The SMSC address (the phone number of the server that handles the SMS texts) gets changed to a wrong number in the message application parameters. I believe it happens when the phone changes carrier because it is changing region / carrier (roaming). So, texts don't leave the mobile any longer. It is a dual sim phone so the issue hits both sims / carriers.
    Temporary solution / workaround:
    1) ensure you asked for a receipt for your texts (go in parameters to change if necessary) otherwise you will not notice they did not leave early enough; and,
    2) go in parameters and change the SMSC address of your carrier to the right number. I now keep them with me as a note in the phone (easy to find on internet but not always in middle of nowhere e.g. +352 621 100 660 for Join Luxembourg & +32 475 161 616 for Proximus Belgium in my case).
    One of the operators contacted was well aware of the issue and answered immediately because many complaints from customers as to why texts didn't work anymore. So, I am definitely expecting 5.1.1. soon! Belgium


  • Cannot agree more with other users worse thing I've done is update this phone recently. Can I go back. Because right now this phone is crap. Please let me know if I can uninstall and make my phone great again. I'm not a happy bunny right now.


  • I did update of lollipop in my samsung s5 and I agree with John Wook: "Everything is running slow, apps crash and freeze all the time. Needs urgent fixing". Can I return to old system? It was working perfect!!! Very upset!!!!!!


  • It makes my phone work so slow . Please fix !


  • I do not like the new update...all the screens and colors are different. Too light..contact list changed etc. Sorry I did this!!!!


  • Do not buy Samsung!
    I sent a Samsung S6 to service on 18.09.2015 through CARGUS courier together with the above written address (WITH HEADER) on which I wrote:
    “Malfunction: the screen is not working, it does a flash when I press the start button; when I connect it to the PC, it says that he has no more data in it.

    The side scratches are from having the phone in the bag, sometimes near keys, considering that till now 2 smart covers were broken and one bumper was enlarged. It wasn’t dropped or smashed.

    The phone has a protection window applied on front and back from the moment of purchase.”

    When I asked an employee from Germanos that held my phone in his hand what to do, he told me to send the phone through courier.

    When the phone was picked up by the CARGUS courier, it was verified by the representative and it didn’t have a broken screen. According to the AWB script, the phone was received by ESD-ROM on 21.09.2015, at 10:34.

    After 3 days, today, on 24.09.2015 at 11:39, I was called by an employee that told me that I lost my warranty because the phone suffered mechanical shocks and it has the screen broken.

    I asked her to send me a written notice with pictures of the phone. I’ve received the pictures (now the phone has a broken screen!!!) and the following message:
    “Please tell us if you wish your product to be fixed by changing the screen and frame with a total cost of 1130,04 RON.”

    The phone was bought on 11th of June 2015.

    Next time when I’ll buy a phone, I’ll think twice before buying a SAMSUNG!

    My question is: if the phone has a broken screen, how did I lose all my data from the phone?????? This was the reason for which I sent the phone to service in the first place!


    • I have the same problem. I share your pain


    • Era necesar sa faci vreo cateva zeci de poze, pentru ca in caz ca ceva ar fi mers rau (ex: telefon stricat in timpul trasportului/ de curier). Totodata, e foarte posibil ca cei de la service sa-ti fi stricat ecranul special pentru a strica garantia. Insa eu cred ca ecranul a fost spart in timpul transportului. Un coleg de facultate a patit la fel, doar ca el a facut poze inainte de a da telefonul prin curier (LG G3). Cand a ajuns la service, cei de acolo au zis ca telefonul e stricat si ca "pa-pa garantie", dar dupa verificarea pozelor si a autenticitatii lor, s-a tras concluzia ca firma de curierat e vinovatul. Tot Cargus s-a ocupat de transport. Nu stiu ce si cum au facut, insa stiu ca cei de la Cargus au sfarsit prin a plati reparatia, altfel ar fi ajuns in instanta unde ar fi pierdut fara doar si poate. DAR el a avut pozele/dovada ca telefonul era impecabil din punct de vedere estetic si ca doar touch-screen-ul era defect. Fara poze, ar fi fost in aceeasi postura ca si tine.


  • What about S4 stage fright update
    have samsung released update for it ?
    plz let me know


  • I personally think update is not always good. It can make the phone worse than giving good experience. Once my friend bought a asus Zenfone 2 which was working nicely until he updated. After which phone crashed and never restarted. It has to be replaced by a new one.


  • Goodness Gracious !!! Still can't understand what Samsung was thinking when they released the S5. It's the most hideous Samsung of all. (my personal opinion, so don't hate)


  • Everyone assumes Verizon, T-Mobile, AT&T and Sprint are the only carriers in the world. Why? I have been with U. S. Cellular since it was Cellular One back in the early 80s. Am I not a part of this forum?


  • I find it highly shocking Samsung hasn't gotten their cap together and fixed this nearly a year later. Than God I Uninstalled all the updates and reset my phone. My phone is perfect this is what everyone should do, reset your phone and DO NOT INSTALL.THE UPDATE. for the record this is the first and only problem I have ever had with a Droid update in more than 7 years.


  • After being an iPhone user since they first come out, I moved to android with the Galaxy S5. I thought it was the best thing since sliced bread until I updated to lollipop...... my phone doesn't automatically switch from wifi to mobile data when I come out of Wifi. I have to restart the phone every time I leave wifi. I can't go a whole day without charging in the middle of the day (low usage) fed up and after spending £500 for a phone that doesn't do what it says on the tin I'm seriously thinking of going back to Apple!!
    #rant_over #sort_it_out_samsung


  • Kay k Sep 15, 2015 Link to comment

    After updating to lollipop yesterday, my texts no longer send. The phone lags and I'm not impressed at all. Has anyone else had problems sending texts after the new update??


    • My texts wont send repeatedly. I have to shut off the phone wait 30 secs and turn it back on. If i do that it might send 3 or 4 texts before i have to do it again. Now i've noticed that the battery is draining much much faster than usual and i have two oppposite facing arrows above each other at the top of the screen which i didn't have before. Nightmare


      • Kay k Sep 16, 2015 Link to comment

        That's exactly what's happening with mine since the update. I did do a factory reset but it's still on lollipop 5.0 but my texts are sending better now. However, the arrows are still there.


      • My texts now won't send either and what the hell are the arrows? Not impressed and desperately want it fixing! Have you had any joy sorting it yet?


      • Kay k Sep 16, 2015 Link to comment

        Well after I did the factory reset (via the volume up, home and power button), my texts have been sending OK. But the annoying arrows are still there :/ I rang 3 earlier and asked them and after telling them I'd done a data clear and factory reset, they said I'd have to send in my fone to be looked at and sorted out.


    • My galaxy S5 came with Lollipop out of the box ,and I've not had any of these issues. Could it be that mine had a fresh install and yours installed over a previous version?


  • Kay k Sep 15, 2015 Link to comment

    After updating to lollipop yesterday, my texts no longer send. The phone lags and I'm not impressed at all. Has anyone else had problems sending texts after the new update??


  • Appie Sep 15, 2015 Link to comment

    since the new 5.1.1 update my notifications doesn't scroll well only sometimes. don't update!


  • Lolipop is rubbish. Everything is running slower than my 5 year old laptop. Apps crash and freeze all the time. Needs fixing. Why was it changed from kit kat? That system was perfect and lightening quick. Samsung pull your finger out and fix it. I'm running 5.2 is there a more recent one and where do I get it?


  • Please return to old apps! My new updates make my phones running slowly. I love old apps on s5. Its not happy to user!


  • I just received the Lollipop 5.0.2 upgrade on my Galaxy 5 phone,and in the installation process,all my apps were copied to my BACKUP directory. BUT, to my horror, NONE of the backed up apps will install !! Get the message "Parsing error" and no re install. Are there any setup switches I should have activated,preventing app installations? If this is an error in Lollipopp,I will have to revert back to the original Android version. DAMNED!!! HOW DO i RESET BACK TO FACTORY SETTING?


  • Damn! I hate this "update" even commenting on this right now is testing my patience because it's lagging! My S5 was great a month ago. Note to self Don't trust updates :/
    Samsung Do Something....... we paid too much for these devices for them to be bricks!


  • GOOD GOOD JOB!!! I REALLY LIKE THIS NEW UPDATE, ITS LOOK AMAZING!


  • If you haven't updated yet, DONT!!!! I updated my phone it got really slow, everything the apps phone calls, ect. A few days later it started restarting on its own until one time it just never turned back on. I took it to Verizon they ran tests for an HOUR and couldn't figure out the issue.they had to send me a new phone! And personally told me NOT to update the new one!


  • Ridiculous lag with normal phone functions let alone using apps. And when the apps finally do open they're too slow to use or the whole app just crashes


  • I recently updated to the new thing. I kept post poning it for up to two days. I seriously hate the lag. It takes forever for things to load. Driving me crazy. I wish there was a way to go back to normal? My phone was way faster. Seriously getting mad about this. Please fix it.


  • Moral of the story, I've bought an S5 last week, it has KitKat, working nice, no lag, excellent 4G, after some tweaking, I have reasonable battery life as well, AND I AIN'T UPDATING IT!!!!!


  • Mon s5 et marche eu top j'ai pas de problème m'a batterie et tiens 2 jours sont soucis fluide rapide mieux que le HTC m8 et le z3 que j'avais avant j'adore mon s5, bientôt lollipop 5.1.


  • Why did all my apps ask me to sign in today? I didn't change anything on my phone


  • My phone is so freaking slow. Especially my twitter app, it is like a desk top computer from early 2000s kind of slow. After the most recent update (updated about a week ago) my messages fail to send. I wish they'd fix the lag and the message issues. It is highly annoying.


  • Samsung refuses to correct the issue on their own dime. I dI'd everything they said and the lagging, freezing and crashING is still not fixed. It got worse after this past update. Samsung is telling me I have to pay to get it fixed when it is their problem.


  • I updated my Galaxy S5 and the update was good. I love the new layout and etc. However, the phone is astonishingly slow. And it's not like its one specific thing, everything is slow. It is so stressing to try and send a message because it just stops. There is even a delay when I press the power button. My battery is also draining


  • for my Galaxy S5 I downloaded the update and it slowed everything down Internet slow down everything slowed down apps respond slowly battery drain my battery usage isn't as good as it used to be. I even did a factory reset and it didn't really improve anything as sure as hell didn't fix stage fright.


  • I downloaded the new update on my Note 4 a few days ago and it is draining my battery so fast! I have never had an issue with my battery lasting in the past. Any thoughts on why?


  • I have not had any issues with this phone previously. However after the update last week (~8/13/15) my s5 has been pocket dialing, pocket texting, dropping calls, not connecting calls, losing service, and changing back light settings. I have no idea how one update can disrupt a phone so much, but my buddy has confirmed the exact same issues on his device which recently updated.

    If anyone knows a fix to these latest issues on this update please let me know.
    - yes we have tried hard reset and turning it off and back on.

    Thanks,
    Matt


  • Just did I got this weird message on my S5 that said so update and my phone would not charge no more now it's like in safe mode or recovery and say downloading with the android guy and says do not turn off, what's going on, please help?


  • Phone said I had update, which I assumed was lollipop. After i downloaded the update nothing changed and version is still 4.4 kitkat


  • Well i'm very happy with lolipop ! I hated jellybean so it was a relief for me when it came out.
    I'm sry For those who complain about Samsung.. I never had a bug with the phone... (Samsung S5) Fast and precise. Sure it Takes a bit more of the energy but release more quality and the 3d Flipping just love it ! Tire of earing those Painfull Apple lovers who think that they have the best Phone !

    By the way, Samsung sells and create part for almost every others brand and Also for Iphone ;-)
    My last phone was a Sony z2 wich i think were the best... Due to water damage, lost the phone and everythings Sony never wanted to cover my phone, stated that the pool water can damage the device by eating the selling and come inside by the water pressure wich i never cross their stated limit.. Sony should have watch more their making manifacture for a big leak wich lead to the death of the phone ... Unfortunatly, i lost 700 $.

    After i went For an S5, what i good move it was. Faster !, The Amoled Screen make its Oustanding ! Waterproof went better !

    Now i stick to Samsung !


  • Je regrette d'avoir vendue mon xperia z3 Sony toujours plus rapide pour la mise à jour, regarder le z2 et z3 et sont déjà passés lollipop 5.1.1.


  • Vic P Aug 11, 2015 Link to comment

    Got an S5 in January - it was so good (brilliant almost) that my partner got one too. Then came the Lolipop update - total shit on both phones. They have most of the faults mentioned here but the most annoying are the battery life has halved & they get very hot (so hot that I'm surprised they keep functioning) oh & it struggles with a signal indoors now - even a friends old iPhone on the same network connects when my S5 doesn't. We're in England and have laws to protect consumers, they make the retailer (EE in our case) repsonsible, but their attitude - send it in and we'll have a look to see what's wrong. I know what's wrong - it's the upgrade stupid - so just pressurise Samsung to fix it! I've tried many of the suggestions given in this and other forums to no avail - anyway why should I spend my time trying to fix a manufacturers error as I do actually pay lots for the privilege of owning this phone? Any other consumer item and I'd be back in the shop thumping the counter & demanding a replacement. Crap Samsung total crap - we've had loads of your phones over the years but never again.


    • And this is why I rooted my phone (despite the whole KNOX issue...shame on you Samsung) and locked in 4.4.4 which actually works...really well. I have been perusing the forums though in hopes that 5.1.X would come around and fix all the snafu's but obviously that has not yet happened. I am now seriously considering going to Cyanogenmod CM12.1 even though I really like TouchWiz and have spent an exorbitant amount of time tuning, getting it just the way I want it, (lean, mean and fast as hell). I wasn't really looking to do that until this phone came off of contract but that's still 6 mths away and StageFright has me concerned enough to consider making a move early. I've already taken steps to block any attacks from MMS, but it really concerns me that something that deep in the kernel is there in the first place and I wonder what else is lurking in my old kernel version that could end up biting me in the arse.

      I know this much....it will be a while before I plunk down another 600 - 1000 USD for a hand held computer....er I mean "Smart Phone" that has an OS written by a company with questionable testing and release practices and supported by "Sawyaco Ming" Phone manufactures. I think from now on I'll just stay a couple revs back from the new device circus and save myself a whole ton of time and $$s.

      I don't know how you feel about rooting your phones but if I had upgraded to 5.x I would root my phone and flash the stock 4.4.4 ROM back in or consider going with CM12.1 (Cyanogenmod). It really sucks though that end users have to go to such lengths to "self support" an expensive high end product, from the likes of Samsung and Google. I probably won't be buying another Samsung (and I own a bunch of them) unless they seriously re-evaluate their system support level. That said, I'm not *ever* going to buy an "iBlown". Despite all the recent issues, my Android devices are still way more awesome, way better and can do way more than any Crap-Apple product running eyesoreOS.

      "That's just my opinion....I could be wrong...." [Dennis Miller from his awesome rants ... er ... I mean monologues]


    • Somebody needs to get layed.


    • This is my last reply as my phone isnrunning out of battery :(.. first time im real anoyed with samsung... i never complain but this is rediculous!


  • You can get the latest firmware from this, with live feeds - Seem like they update it everyday. www.samsung.youmobile.org


    • Thanks , I'll try that. I took it by Verizon today and unbeknownst to me there was another update, followed by yet another factory reset. Oddly the update didnt show up on the phone update search nor did the Samsung rep tell me about it. It seems to have helped a great deal and that's being generous. Still some freezing issues, lag, dropped calls, hot battery etc..


  • Ever since I did the original update,OS change, my s5 has turned to complete utter shit. I did the newest update a few weeks ago and that seemed to have fixed most of the issues, until.. My battery died on the way home from a trip. When I got home I was able to finally charge it but since then it's not worked properly AT ALL. I'm basically pulling the battery out every time I use it because it's in a constant state of frozen. I contacted Samsung and we went through the factory reset steps. I wasn't able to use the factory reset option in the settings due to the phones constant freezing. Needless to say, factory resetting it did absolutely nothing to solve the issue. If anything its worse now that I'm not even able to download any of my apps. I'm certain the motherboard is fried. I'm seriously considering going back to iphone and I despise Apple. Samsung ruined a good phone with the OS change. Even my husband's S6 has occasional problems. Get it together Samsung before you lose customers!


  • Since the update, my main problem is that the vibrate mode no longer works. I used it as my alarm, so as to not disturb my husband. I overslept this morning because I didn't know it wasn't working. It no longer vibrates with phone calls, either. Also, my blue notification light doesn't blink anymore. Anyone else have this problem? I'm not seeing it listed.


  • Galaxy S5 with Kitkat is the best thing ever. No to Lollipop !! Will try Android M if it ever releases on GS2.


  • How come no information about when metro wii get lalipop why


  • Please fix new lollipop update sucks big time


  • it is the end of July 😒


  • My s5 works great with the update at&t. Sorry for the others having issues.


  • This one of the worst updates yet!!! Phone freezes when you try to read a article, try to take a photo, send a picture in a text!!! The one before this was sooo much better. I had no issues until now! And its really making me want to get rid of this phone and android all together! I use my phone for work and other things and i really need it not to do what its doing! PLEASEEEEEE fix the bugs!!!! You have heard the saying...."if it isnt broke, dont fix it"!!


  • Im done with you Samsung. You suck. Plain and simple you suck.


  • I Feel sorry for those with genuine problem's. My S5 on lollipop 🍭and it runs great.


  • The screen brightness is at max and it still poor , clearly a very rushed update


  • After update my phone is Really slow and crashes. Great update....


  • I have an AT&T S5 in the UK on 3 and have had no notifications about updates and is says my software is up to date when I goto settings, about device... Any clues, I'm stumped and so we're 3 engineers in carphone warehouse... (I did a full reset and that didn't help, also went through Kies 3 and no update offered)


    • Very true I'm on 3 and no update I'm told there is a 5.1.1 update hope they sort it soon


    • If you rooted your phone you won't get an OTA update....you'll have to load it yourself. Or it could just be your service provider hasn't "provided" it yet. That's probably a good thing. ;-)


  • Did they call the new "upgrade" Lollipop cause the geniuses who take features that work perfectly & turn them into frustrating, non functioning apps know we're all a bunch of suckers who can't change them back to how they were before? We have to take it? Lollipop sucks and so do the morons who think this crap up & get paid lots of money for it. I just lost another feature, my photos no longer readjust when I turn my phone sideways, have to do it manually & most of my pix are horizontal.


  • don't know if this has something to do with my upgrade, but my shortcut widget is missing


  • after the update phone keep's restarting i dont know why !!!???


  • Damm u Dammm u dammm u thousand time + 1.

    5.1.1 on my s5 was a kick you know where , the phone restarts while reading a txt message A TXT MESSAGE. did the whole clean the cache and nothing same thing, I HATE IPHONE BUT I MIGHT JUMP SHIPS this crappy releases from android.


  • Kate Q Jul 26, 2015 Link to comment

    Lollipop 5.0 - Worst thing I ever installed on my phone. Wifi doesn't work. Apps don't work. When will the new update come out?


  • I have no problem of my s5 lollipop. ....


  • Wtf battery draining sh.....t lolipop restore previous please


  • will the s5 will get the new s6 touchwiz ui


  • My S5 from Sprint works perfectly! On 5.0 lollipop
    I have had 2 more updates since 5.0. And have not had a single problem or complaints? Love my S5


  • I have a Samsung Galaxy s5 - I am in Canada on Rogers. This Lollipop has been on my phone downloaded (NOT INSTALLED) because of fear - pure and simple I am too old for all the hazzles. I am leaving it as it is and keep using it with KitKat - it works. I am not sure when Rogers/Canada will get any patches and bugs to my phone and I have my phone on MUTE all the time. I use the vibrate to alert me. I also have some other download waiting to be installed (SWUPDATE zip file)? I have never dealt with zip files before not starting now. I have the Samsung Gear Fit watch which I wear daily and love love love it, and that Lollipop may change how it functions. I personally own a Samsung ATiv notebook as well and have over 30 updates from Windows that will not download/install at all. Freezes the notebook up. Samsung I may just buy an iPhone!!


  • @Lina L. Go to the (android doctor) on YouTube. You can downgrade back to kit Kat!He has a downgrade to kit Kat video
    it It worked for me! And yes it works perfectly!!


  • Lina L Jul 19, 2015 Link to comment

    I really wish that I never updated to this stupid Lollipop. My original phone was running on kitkat, upgraded and had issues ever since. I had issues with freezing so I got it switched for another one. The replacement phone came installed with lollipop. I was hoping that it would be kitkat. Kill me just...kill me..The browser lags, keyboard freezes like mad.. screen lock button stalls + home button when that happens. It acts as if I have 1mb of memory left and its sluggish when i literally only have 5 tiny apps ..5 dang apps. Music on SD. The lock screen.. the music widget gone.. replaced with the tiny default music functions in the notifications.. *sigh* I don't enjoy my phone anymore. It's truly sad. DO NOT UPDATE


    • Yeah I'm also experiencing some of those things you mentioned, Internet freeze Internet lag lock screen freeze screen goes dark when I'm trying to put a password in , typing glitches on and on...


  • Hope I helped someone on here☺
    I remember how frustrating it was that I just wanted to throw my phone!! All is good since I downgraded to Kit Kat,thanks and props to the (android doctor) on youtube for his video! BTW I have an Samsung S5


  • Could use a way to root for this software update


    • No rooting needed, Go to the (android doctor) on youYouTube tube he has a downgrade to kit Kat and it work great and the directions are simple and clear. It worked for me! Hated 🍭!!!


  • lesson learned, do not update until i have read the reviews. I want my Kitkat back


    • Go to the (android doctor) on youYouTube tube he has a downgrade to kit Kat and it work great and the directions are simple and clear. It worked for me! Hated 🍭!!!


  • I have installed the 5.1.1 update, and my phone restarts randomly and the swype mode doesn't work right.


  • I haven't got the update yet


    • lucky for you, i want to go back to kitkat, upgraded mine to version 5.0 and got disappointed, my lockscreen wont show the big time/clock that used to be there, the time is way up in the left corner, now i need my glasses to see the time or i need to unlock it first and go to homescreen, my biggest mistake ever, i should have waited for the reviews first before upgrading. Please don't update if i were you.


      • Go to the (android doctor) on YouTube. You can downgrade back to kit Kat!He has a downgrade to kit Kat video
        it It worked for me! And yes it works perfectly!!


    • If you still have the kit Kat still.,stay with it and don't update! It's not worth the problems it has.


    • If you still have the kit Kat still.,stay with it and don't update! It's not worth the problems it has.


  • I have the s5. I never thought I would say this but I plan on buying the iphone. This is the most buggy update of all time. My phone is unusable now.

    Not to mention the lack of sd card and loss of waterproof features. You have given me no choice.


    • Go to the (android doctor) on YouTube. You can downgrade back to kit Kat!He has a downgrade to kit Kat video
      it It worked for me! And no problems since!! Hope this helps anyone out there, don't resort to iPhone at least give (LG g4) a look 1st.


    • Hmm, iphone doesn't have any of that so why would you go iphone


  • I did the new upgrade yesterday and my phone hasn't turned back on since. I've tried to go to the recovery menu and nothing is working. I talked to Sprint and Samsung, the only reason they are possible going to repair it is because I have one month left on my warranty. Which is sad, seems like they sent a virus to my phone and should be willing to repair it at any time if its there software.


    • Be sure to lobby for a new phone. When I got my S4 I noticed a crack within the camera lens...not external but internal. I'd had the phone maybe 5 weeks & Verizon's response was to send me a refurbished replacement. So I was paying for a new phone, which in fact, was no longer new ... and gave me headaches from day one.


      • Go to the (android doctor) on YouTube. You can downgrade back to kit Kat!He has a downgrade to kit Kat video
        it It worked for me! And no problems since!!


  • I have the new upgrade and now all of the sudden, my phone runs hot, the sd card isn't being read and the only account I have on my phone that are syncing is google and it won't let me sync apps like facebook or twitter... what gives?


  • I have the front/back overheating, I have the keyboard freezing, I have the arbitrary reboots ... and I can't update because there's not enough internal memory space. Why, you ask? Perhaps it's because I can't put any apps on my external SD card & have said apps function! I've lost too many once-in-a-lifetime photos & documents thanks to the previous KitKat &Lollipop updates. Excuse me if I'm a tad bit gun-shy about trusting the plethora of promises from future system updates.


  • Still waiting for the update that will clean all problems and bugs. I am using my phone at work my maps are 12 to 14 hours opened and calling my friends so I hate my phone now... restarting itself 2 times a day no gps signal sometimes and a huge lag... Battery drainage is not bothering me though I keep it charged. I don't like iPhone but I heard it's more stable so definitely switching if nothing happens. Disgusting. .. hate android for the first time !


    • Know the feeling... Go to the (android doctor) on YouTube. You can downgrade back to kit Kat!He has a downgrade to kit Kat video
      it It worked for me! And no problems since!!


  • I have a big problem,prior to downloading the 5.1.1 upgrade I was able to mirror my Sam to my Samsung tv with the help of the micro USB MHL.adapter. with no problems. after the update whenever I plug in the MHL adapter my phone freezes and shuts off,then it proceeds to go on and off but doesn't pass the Samsung logo. I just purchased the MHL adapter 2 weeks ago. can someone please assist me if you've had this problem. to be honest I cut off my cable and his is my only source of tv entertainment.
    HELP PLEASE !!!!!!


    • Go to the (android doctor) on YouTube. You can downgrade back to kit Kat!He has a downgrade to kit Kat video
      it It worked for me! And no problems since!!


  • Really hate the update. The icons look just like an iPhone. If I wanted that look I would have bought another iPhone instead. The WiFi dosent work half of the time now. I don't get message or call notification. Constant call drops, never had that problem before. My ringer volume will just randomly lower itself with out me touching it. You need to come out with a Lollipop downgrade to the previous version.


  • Hey all of you, i have some thing for you, any one who is facing heating problems and battery drainage problems, please uninstall viber form your cell phone, its this piece of crap that causes the phone to heat up and drain battery quickly, ever since i removed viber, my phone is working like a charm... Thanks


  • Heb telefoon terug gezet naar fabrieksinstellingen, kreeg constant camera fout.
    Vind het schandalig dat je je dure toestel maar 6mnd normaal kan gebruiken en dan bijna wordt gedwongen om een nog duurdere te kopen.
    Waar blijft de goede update, kan het terug zetten naar fabrieksinstellingen geen kwaad voor de beveiliging, want die wordt nu niet geüpdatet?


  • Android, you bunch of fucking wankers !!! i want my phone back to the way it was !!!!


  • I hate this lollipop update, it has turned my phone into something i dont like. The battery dies even quicker, funtions and apps dont work and as for the horid orange colour omg what idiot thought this was an improvement. I am so angry with Android for ruinung my phone, that im definitely going back to an iphone the second my contract expires. How do i switch my phone back to kitkat ?


    • Go to the (android doctor) on YouTube. You can downgrade back to kit Kat!He has a downgrade to kit Kat video
      it It worked for me! And no problems since!! And yes it works perfectly!


  • jakey Jul 12, 2015 Link to comment

    Aus model for s5 sm-g900i. Phone's wiped all my music whitch i made all 34 tracks been at least 80 hours of work. . Gone without any explanation to why just vanished one day after i got the 5.0 update. I turned my s5 off to charge it properly only to turn it back on to find all music gone from the phone been the the music app itself. Know i should of done a back up but for some odd reason Samsung kies apparently is not compatible after lollipop. That only half the problems otheres battery decreased by 30% on full charge. Apps for closing regularly laggs, miscellaneous things running, phone its self has had bugs eva since lollipop 5.0 an considering have clean masters to help yet they cant keep track of the system it basically got a mind of its own i know how to run android to its fullest potential with out all this happen which i had running at 100% all the time compared to substantially losing its idk even know. . I be quite honest i am tempted to take it back to a shop an get a HTC m9 which seems to be 5.1.1 and fully root it before i put anything on it an run it of software custom built so at least it wint do this .. or even do the same with a brand new s5 an root that an remove all Samsungs useless software an start fresh. .... dam i am hating to see the update tbh ...


  • I Love Lollipop. Woop woop its the best OS by miles.


  • Lori O Jul 11, 2015 Link to comment

    I have a Verizon Samsung Galaxy S5. How long is this update to Android 5.1 supposed to take? "Downloading software update" has been running on my phone for an hour and 20 minutes. Something is drastically wrong.

    The software has been trying to update all day. When I force stop it, it just starts automatically again a few minutes later. Has anyone else had this issue?

    I called Verizon technical support, and they told me to go to a Samsung kiosk at Best Buy and have them flash my phone with the update to avoid doing a factory reset and having to reinstall all my apps again.


  • They need to fix this. I hate the new update. Everytime i hit the home button it ask me the same questions. The home screen's icons are so huge a grandpa could see it. It was fine how it was. Fix it!


  • After the Lollipop upgrade, I had multiple problems. My wife's phone was fine. After 3 weeks, I couldn't put up with the problems I went to Verizon and got a new phone (factory refirb). No problems since. So with this MINOR update, I'm going to get a Galaxy Store app and I can use finger print scanner to open Microcrap Exchange. Big F'ing Deal! FIx the 5.0 problems Verizon!


  • The first time I tried commenting I got a reply from a spammer geesh


  • I just want to say 1 thing: FUCK LOLLIPOP !!!

    Most buggy POS ever...I even did a factory reset, wiped partition cache, and bought a new SD card (I needed a new one anyways).

    I'm downgrading to KitKat...infinite bootloop is just stupid (Verizon - S5)

    Verizon guy told me Samsung vows to have it fixed by late Sept, so until then I don't recommend anyone w/Verizon to upgrade


  • Nicely written.


  • hello, i have samsung galaxy s5 SM-G900H (octa core) pakistan. when will be 5.1.1 release for my cell , any info please ? i m currently running 5.0, it has some heating problems which is very annoying, i hope the update fixes this... waiting for your precious reply


  • I believe lollipop has crippled my phone quite a bit. I can no longer get 4G. And now I can also no longer get my Wifi to work. Not having wifi means Not having access to a way to do swift downloads. And it is eating up.my Verizon 6gbs allowlance. Not allowing me my access to.my 3TBs cable/-broadband allowlance instead. Plus the phone is heading up trying to connect to things I loved my phone before things went bad. I wish readythe lolipop update would come back soon.


  • Hi,
    I'm in the UK. I have a S5 (SM-1901F - 5.02) should I be getting the update to 5.1.1?

    Just to say I've been very happy with Lollipop. I've not experienced any battery life performance or overheating. I've as yet not had a forced close.

    Should I need to update?


  • It sounds like those who have problems are those who have tons of crap downloaded and don't care to go through and fix them. These people are also the ones who probably complain when windows breaks their software from 1999...


  • Ever since I updated to 5.1.1. my phone is a piece of crap. For the past 4 days I've been going back and fourth with Samsung Support, and the final verdict is to do a factory reset. I seriously considering going back to Apple.


    • I found a great way to make it go smoothly. I personally love the update. Power off your phone. Next hold down power button/home button/volume up button until phone vibrates. Once it does continue holding up volume and home button. A non-touch screen will appear. Use the volume rocker to scroll down to clear Cache, use power button to select.....do this 3 time. Once done power phone up again. And watch the phone operate at its best!!


    • I was told by vodafone that samsung can send you an update to unistall this lollipop, is that not true. Im seriously thinking about ending my contract 2 months early so i can go back to apple


  • I'm so tired of the 5.0 that I literally consider switching to an Iphone. The camera is not working corectly, most of the apps are crashing, it has problems conecting to a wifi and so much more. Most of my friends updated to 5.1.1 but I still don't have the update and it makes me mad because this stupid phone's not cheap and it's just not working. I have to restart it several times a day just for the screen rotation to work. How crappy is that?! Samsung, sorry guys but my next device's operating system will be an IOS. Android is just way too crappy!!!


  • Matt Jul 3, 2015 Link to comment

    The 5.1.1 update for the Verizon Galaxy S5 is PORKY. I had to delete a few apps to accommodate it.


  • I updated my S5 on t-mobile network... worst update ever. My phone seriously lags. I'm forced to close all apps probably every hour. Who tests these updates before pushing them to the public?


  • I need the silent mode back. Once the phone is on mute, u can see the alarm but can't hear it & it sucks. I noticed there's a update 5.1 but every time I download it it crashes & it goes back to the normal 5.0.


  • Recently I updated my Samsung galaxy s5 to android version 5.0 but then onwards my mobile getting heat and lagging some times. What's the problem


    • i m facing the same issue, but not lagging, only that my cell is getting warm on back which cause the battery to drain quick, may a bug in lollipop... i hope the update fixes this.


  • I have the overheating and the battery drain. I can keep my phone with all apps closed and it will overheat if it is in there for too long. I have also seen the correlation between when my phone overheats to how quick my phone dies. I have been tempted to uninstalled 5.0 and go back to 4.4.2.

    I would LOVE to see the 5.1, but when I do it will probably be in months to come, I only finally got the 5.0 upgrade in April. Reason why I hate having a small carrier.


    • Thats exactly what I'm going to do soon. I'm going to try and downgrade. I just got my phone in January, I could be on it all day and it would only drop to 70%. Now I can be on it for a little bit and by 12 pm it's at 40%. I never used to walk around with my charger and now I must. And I won't upgrade again until they make something better.


    • i am facing the same problems as u described, i hope the update fixes this :(


    • Try downloading cleanmaster. It notifies you when your battery is overheating and fixes it with the touch of a button it also notifies you when your RAM usage is high and you can fix that too.


  • Ndrew Jun 30, 2015 Link to comment

    Im experiencing all the known issues after the update. Phone overheating, battery drain, GPS not working, and no micro updates promised by Samsung. Phone has been constantly giving me issue.


  • Hannah Jun 30, 2015 Link to comment

    I honestly really like android lollipop 5.0 on the Samsung galaxy s5. Although it's gone slow recently (due to excessive game downloads) but there's nothing wrong with it :D don't see what all the hatred is about.


    • You're lucky. I kept putting off the update because I heard bad things about it. Then I accidentally hit accept on it. My s5 was great before. Now it lags, the screen isn't always responsive, I'll be scrolling through something and it'll go white and dump me back to a previous page, the battery drain is ridiculous (I now have to charge it a couple times a day), and it overheats, which is something it NEVER did before. My galaxy tablet also started overheating after the update.

      I hate it so much, I was considering trying to rollback to KitKat. I just checked and the 5.1.1 update is available on my phone so I'm going to see if that helps any.


    • Lin Aug 14, 2015 Link to comment

      I love it on the Samsung S5. Just like any other OS there are changes, some people like them some don't. EX: Windows 7, 8 and now 10. I still have 7 not interested in 8 maybe 10 heard negative things about 8 and 10......
      Any way I really like the 3D affect on lollipop and the colors. Only one problem, and I have started a google forum on this one, is that any weather apps crash when you try to access the radar maps. Weather Underground won't open for me at all.


  • I know of a really good app coming out that will initially launch on the IOS platform but they are adding the Android platform soon after. This app allows users to earn up to $300 per month watching commercials and answering questions about the commercial. The name of the app is called Cash Quest and you can find more info at www.cashquestapp.com


  • I would guess that most of the moaners here were also moaning when it changed from Gingerbread to kitkat, and I guess you moaned with every update. As you moaned when you purchased the latest handset because 1."it's not different enough " 2." its not advanced enough 3 . it's too different.

    Moan, moan, moan...


    • Nice post.

      A problem widely acknowledged by every carrier and affecting thousands of pissed off customers and you think we're just a bunch of moaners.

      My phone was great piece of technology on kitkat, but when updated to lollipop, turned it into a brick. With constant processes failing, WIFI not turning on, battery life drainage, overheating and the plethora of other problems that many of us are experiencing. 5.1 better fix this or I'm another customer lost.

      Or maybe I'm just another moaner?


      • Maybe I'm just lucky, my Samsung Galaxy S5 is running lollipop 5.02 and it's great. Battery life is good, I've not had overheating issues. My wifi stays connected. I've as yet not had a forced close, it did restart once while I was using a lot of resources.

        I have sympathy for people with genuine problems, but I'd say Yes the majority of comments are moans. Mostly from people who will have moned regardless.


      • You have an older update , if you update to 5.1.1 I guarantee you have great potential to have the same problems.


  • Ugly icons, ill-looking scheme... MISERY! Who did it and why? I'm very disappointed!


  • I wish I could go back to 5.0. The new update I hate. Lags, freezes and restarts all the time. I'm sick of it. Besides that I haven't noticed any significant difference besides a couple security options. T-mobile


  • Why did u have to change the colour scheme?

    Text is in grey, the texting screen is in orange (I hate orange). White screens everywhere.

    Why why why?

    Is it possible to Uninstall the update?


  • TERRIBLE WHITE BACKGROUND AND OTHER HORRIBLE COLOURS. ...
    FIX THAT AND I MIGHT UPGRADE
    OTHERWISE I'M STAYING WITH KITKAT! !!
    Lollipop update has ruined a good phone !!!


  • I recently upgraded from a GS3 to GS5 it is running 5.02. I've not experienced any of the major problems others seem to be reporting. In fact I'm loving it. It as yet has not crashed, never had a forced closed msg. My battery life is good and lasts longer than my S3. I'm using my phone lots. It doesn't overheat.

    My notifications are available to see on the lock screen, the S5 has a setting that allows you to have profiles associated with your wifi so it stays unlocked while at home.

    I use playerPro for my music (best music app) it has lock screen widget's that allow me to skip/play/pause while the screen is locked.

    The only issue I've had is my music app Playerpro is no longer able to edit mp3 ID3 tags.

    It seems a lot of the issues would be resolved by clearing the system cache or factory reset.

    A lot of unnecessary moaning.

    Im in the UK on EE should I be getting the 5.1.1 update soon?


    • unnecessary moaning? I also switched from galaxy s3 to s5 and the battery was better, phone was smoother faster just about better in every way possible. basically my phone was the same as yours it was brilliant. and then lollipop happened. the first day I fell in love with lollipop because of the odd colour scheme but later that day I realised my battery drains within half a day and lost over 15% battery every night when I sleep (not even using the phone)
      I have a right to complain and moan because I did a factory reset and cleared cache and every thing. it didn't make a difference instead I just wiped my phone for no reason lol. Samsung need to do something soon it's getting too long


      • Well I must be the lucky one, I immediately updated to 5.02 when I purchased my S5.
        I can go most days on 1 full charge. I'm a heavy user so am pretty pleased with the performance. My s3 would need full charge to last through the day and another for night if i was watching lot of video it would need charged again.
        It may be that my S5 would be even better on 4.4 but I doubt it.


      • Lin Aug 14, 2015 Link to comment

        I agree @kevin G. My Samsung S3 drained a lot, had to charge a couple times a day. I got the S5 and love it! Battery lasts all day, with a charge every night...as soon as I got the phone it wanted the lollipop update so I didn't experience KitKat on this phone on the S3 I did, so what the heck I went for the upgrade. Very happy with it. I just want the 5.1.1 to cover my butt for the stagefright fix.


    • I am pretty much the same as you changed from the Galaxy S3 to the S5+. Which i have had less than a week already came with 5.0.2 and i can honestly say that my old S3 outperformed it! Mind i get good battery life on my S5 but its slow freezes for so long i have to yank the battery out. I also use player pro which works fine but my phone has erased my 64gb memory card which had a lot of music and photos on it and it originaly worked fine in the S5 but now wont even recognise the thing. But it should be ok after next update:)


  • Time to go to Iphone!New update rots! So not user friendly any more. Thanks Galaxy!


  • I hate the lollipop update. Everything crashes, phone freezes more and my fingerprint scanner sensor stopped working. It's like Samsung is pushing their customers to Apple.


    • That's why I switched back to iOS! I loved the functionality of my S5, but the pop-ups, lagging, battery drain, etc was getting on my nerves! Also, the bluetooth was hinky! It would fritz all the time when connected through my car!


  • How comes I'm still stuck on 5.0 when my partner has an s4 and is on 5.0.1 where as my friend has an s5 and is on 5.0.2 I've checked for updates and it still says latest firmware has been installed


    • These update roll-outs never happen in all places at all times: it can even be different between the same handsets with the same carriers. We have an Xperia Z3 which only got Lollipop last week -- and it's unlocked and the update came out months ago. Hang in there :)


    • Craig,
      I'm guessing that you have the Verizon S5 Model G900V? Mine has had 3 total updates beginning with the first Lollipop in March and it has stayed at 5.0 Really odd.


  • I have had none stop problems with the new update. My phone crashes, apps crash constantly. And my messages never work!

    What is this all about?


  • Ok, so I'm hearing all the bad that could happen and about the cool functions that are gone with the update, could you tell me what improvements come with the update? I just bought this S5 after having an Lg that was a nightmare, the last thing I want is to screw up my awesome phone!


  • Buying the Galaxy S5 in May '15, it was updated in June here in Australia and NOT ONE PROBLEM!
    I've read all of the negative problems with this update but having had a clean phone prior I'm certainly no tech whiz but I'd assume a reset and off you go. My battery life and everything else is great.


  • Teza Jun 11, 2015 Link to comment

    How can i enable the notifications to appear on my screen without unlocking the screen ??
    This is a bid down grade.
    Is there any quick fixes.
    also viber..how come I cant view the full text box instead of partial when typing only part of the text box appears. With Apple the complete text box appears so you can read over text without scrolling.


  • I am seriously wondering if Samsung reads forum like this. They could learn quiet a lot in improving there equipment and so their business.
    The internet BULKS of complaints about the Lollipop 5.0 standard white background color which results in the horrible black text on a white background.
    Now there is a Lollipop 5.0.2 update which hopefully resolves some other problems, BUT NOT A WORD OR A CHANGE ABOUT THE EYES-KILLING WHITE BACKGROUND!
    Do we have to wait for a next Android update or could we hope/pray/beg for a simple patch? MR and MSS Samsung please...


  • I just updated and was reading all of the comments and thought noooooooooo especially with the music

    I JUST FOUND THE FIX!!

    Settings
    Sound and display
    Sounds and notifications
    Scroll down to: Notification
    Change "While Locked" to Show all content

    This will give the the little notification bar on the locked screen so that you don't have to keep unlocking while driving


  • I hate this update. I hate EVERYTHING about it. Having to unlock my phone to change songs sucks!
    But mostly I hate that it changed the background colour. Why I chose this phone in the first place was the background colour on the calculator and settings and everything else was black. Which is so much better for my eyes (and brain). This for me is not a personal choice it makes my life so much easier when it is white text on black background. I went so far as to ask them to take if off and they cant. I hate it.
    sorry for the rant.


  • This new update sucks having to fulling unlock my phone just to see what notifications i have. And not being able to have the music options on the lock screen is annoying i dont know why you would take that off. I personally prefer to have the main background colour of the phone to be black but i guess thats not to bad of a change. I just want to un update it


    • Hey there. You can set you S5 to use Air Gestures to control you music track selection. It allows you to tap the Home button and wave your hand above the phone to advnace or go back a song. Ive seen in this forum as well, that of you go to your lock screen settings and change it to "Show all Content.". With using the Air view feature it will also allow you to wave your hand and to swipe through pictures in your gallery.


  • After update my battery is draining FAST. Would get through a work day with 50% left, now down to 30% after 2 hours!!


  • What a load of BS I did a clean install of lollipop months ago and it's fantastic there's absolutely nothing wrong with it,the battery life is awesome,all these so called problems are because of the OTA updates either not taking properly or simply needing a factory reset afterwards it has nothing to do with the actual lollipop rom itself being a dud


    • It's NOT BS When lollipop first came out it was awesome, I did a factory reset and it worked fine , it's the 5.1.1 update/patch that's flawed and yes I did a factory full reset and every thing is Glitching less battery life , and yes I updated OTA .


  • Dont like the update, i cannot see texts or snapchats on my lock screen anymore, and when i have music playing i can no longer pause or skip songs while on the lock screen. I cannot function without these things, please someone fix it


    • Jesica, I became a member of this site just to agree with you. Hating not being able to see incoming messages or skip songs / podcasts without unlocking my phone


    • Go into settings. Then go to sounds and notifications. Scroll down to While Locked and choose, Show All Content. That's all there is to it.


  • Root your phone, get Cyanogenmod, problems solved..!!!


  • vperl Jun 2, 2015 Link to comment

    Well buy Samsung, those engineers are are slow dimwitted

    Buy a Nexus 6 never a upgrade problem.


  • I have sprint and have lollipop and its running flawlessly i was scared because of all the negative reviews but dont seem to be having any issues


    • Thought mine was fine, but now my battery keeps thinking that it is charging when it is not. Constantly flipping on and off...annoying!


  • I am not computer/phone savvy, I have completely lost the ability to connect to WIFI with the latest update. I have gone to Verizon where I was promptly told you CAN'T go backwards and go back to KitKat from Lollipop. So because I am not tech savvy I am scared to death to even try to accomplish this. I use WIFI to connect to my internet at home and work, I am totally dead in the water. Does anyone have a simple method or should I dump the phone or wait to the new push out from Andriod? I have been told to do a factory reset, but no guarantee's it will totally fix the issues. I am welcoming comments help and thoughts, but please remember laymans terms.

    Thank you all



    ****UPDATE***
    i got brave yesterday and did a factory reset, terrified that I would loose everything. Totally solved the issue. Apparently the update came through buggy. I had to re-download a couple of apps, maybe 5, thanks all.


  • Samsung Glaxy S4 - Down load went good but missing some things like in the locked mode does not show if I have a whatsapp msg :-( Also cannot edit contacts - could not delete a contacts old number. I had to delete the contact totally and re-enter information from scratch. John Netherlands


  • Many thanks to Erik just for noticing me and trying to help. You have restored my faith in mankind. I'll let you know how it goes at Samsung Experience in my Best Buy. Cannot wait for Monday... tomorrow, I know, I know... 😆
    *SCOTT DO YOU EVEN ANSWER WOMEN'S DIRECT QUESTIONS IN YOUR ARTICLES? 😞😎😜
    Love, a faithful G+ follower.


  • Complete nightmare! I hate my phone right now. Slow start, frozen screens, dropped calls. There are so many delays in connecting when making phone calls. I hope they get this fix done quickly.


  • I got 5.0 lollipop update on my Sprint Galaxy S5 and it runs perfectly? dont understand all the complaints. But it also ran smoothly with kit kat!


    • Same here i was scared to update but decided to do it and it runs great i actually have improved battery life i believe I have sprint also


  • either take your phone to the Samsung experience at Best Buy and have them flash the latest image or download the image from Samsung updates or Sam mobile and use Odin to flash the latest Verizon s5 image after doing that my phone worked perfectly


  • Why is U. S. Cellular never mentioned in ay of these types of articles?


  • Hello Scott, this is for you, you said, "The Galaxy S5 Lollipop update is also available for S5 owners on the Verizon network (SM-G900V). The update apparently arrived in two bundles, upgrading the Verizon Galaxy S5 firmware to build number VRU1BNLC."
    Are you sure you didn't mean BOC4? Because this is exactly where I'm confused. I thought the very first Lollipop Update was BNLC and next "UPDATE OR FIX"on VERIZON for the G900V WAS BOC4. It stayed at 5.0 on my Verizon G900V. I got it April 1, and if it's supposed to be BNLC, NOT BOC4 then my phone is REALLY messed up. I have the BOC4.

    Can you explain which update you are describing up there in your article, please???

    Ever so grateful!!
    PamelaMichel


    • See my comment above. I have the same issue with my verizon phone where I got the lolly pop up date in February was working fine then I got the new update in April and my phone went to crap had to take it to Samsung experience at Best Buy to flash the image or I did it myself with Odin downloading the image works perfect after that


    • Nevermind Scott, altho I don't have an answer to the "Why", which will bug the **** out of me until someone tells me, at least I got an answer of "HOW". So, I guess, just nevermind about my above question to you.
      ✌Peace✌


    • It's about 5.1.1 it's all over the article .


  • I received the first Lollipop Update on my SM-G900V in February. Things were great for a few days, then all hell broke loose. Then after much complaining and trying things from all the big guns for Android, I received the whole new Lollipop update 5.0 AGAIN on April 1st (Ha maybe it was a joke) took forever to DL and afterwards, I searched the web for what just happened to my phone and it was nowhere to be found except this little magazine called Christian Today in their Tech News section, said Verizon had gotten with Samsung and created a fix, but was all new 5.0, not 5.0.1 or 5.1.0 nada, just all new 5.0. Worked AMAZINGLY for about 1 week. Now I'm in it all over again with a completely new set of problems. So I had been putting off the Factory Restore or Reset, whichever one you call it, so I finally took THAT plunge, twice, and nope. STILL MAJOR PROBLEMS AND GETTING WORSE. The last ditch effort was just this week. I'm at a loss. I loved my S5. Had no plans for an S6, after hearing about their probs. Actually I was thinking of getting one, but since April 10th and thinking about not being able to swap out the battery, as I do 3x a day now, I'm not interested anymore. My S5 is less than 5 months old, and it's a piece of crap, now.


    • How about downgrading your device to Kit-Kat?


      • Thanks, I've been seeing that a lot in the past 2 weeks and have been thinking seriously about downgrading back to KitKat. Yeah I may just do that. I guess I really expected a fantastic new firmware that was going to do all these great new things that Samsung promised, and having just a taste of them made me want them more and so to FIX it, so many others fixed theirs by just one Reset, why not mine? The "Faster, Better, Stronger" Syndrome. I had it, but after fighting off the Factory Reset, doing it, (TWICE) getting nowhere, except worse, (maybe?) I guess that's all I have left to do. Knowing my luck, I'll brick my phone. I know there is a step by step sure fire way out there, I've seen it on all my tech sites, but.... my luck I'm having....
        I got on chat with Samsung dot com two nights ago, and after explaining everything for an hour and a half, we got disconnected. She was getting my IMEI number, and then, just gone. I sat here in tears, just so frustrated and overwhelmed, wanting my brand new S5, I got for my birthday on 9/11, back. I don't overuse my phone. I have a 64 gig SAMSUNG SD card and I make sure to put all that I have a lot of, such as, my photos (that aren't in Google Cloud Photos) music, and videos of my son drumming with his band, on there, so that the phone memory stays at about half full. I do not game. I do not watch or DL movies, TV and the only Videos I mostly watch are the ones I make, then move those to my PC! The only problem I thought I caused could have been the over 8K, yes THOUSAND, photos I've taken. I'm a photog, but they are ALL on a cloud, and on Google Drive and Cloud, as I said above, I've made perfectly sure of that! My SD card has 58gig left on it after me moving a ton of stuff to it. (HOW CAN THAT BE???) My phone memory is at 50%. BUT, and this has always bothered me but I cannot seem to find an answer in any forum, my ROM is almost full. Actually, it's now at 70% and holding, before I got Lollipop it was at 92% and every one that looked at it could not figure out why. I've used so many File Explorers and managers but they all confuse me. I have SD Maid, now, and it is confusing!! I've tried all the TOP Cleaners, and that ROM percentage never moves. Idk I'm at a loss, now.
        Thanks for the idea of rolling back to KitKat, looks like it's my LAST-LAST hope.


    • Pamela. I was in the exact situation as you. you need to take your phone to the best buy Samsung experience and they can flash the new image on your phone for a complete wipe I did it at home using ODIN with downloading the firmware online and my phone is like a brand new machine it works perfect on the latest lollipop release


      • Erik, thank YOU, so very much, for replying to me!! I will definitely take your advice. They even know me at my Best Buy where I live, in the cell phone dept, but the Samsung ppl are only there on specific days. As soon as Monday gets here, I'm calling to find out when!! I spend at least 3-4 hours a night, since the 2nd Verizon OTA "fix", looking for a way to fix my PHONE! 😓
        Finally an answer to my issues!! (Hopefully) Yeah I've read about the Odin thing, but too afraid to try it.
        OMG THANK YOU ERIK ❤ from the BOTTOM OF MY HEART ❤


  • Hi I have a galaxy s5 model sm g900f I got it on Saturday and updated it to lolypop 5.0 but every time I check for the update to 5.0.1 It says my phone is up to date I know you can get it because I had the exact same phone before this one and managed to get the update ok could someone please help me also when I got this new phone every time I try and connect to Google plus through clash of clans nothing happens I click and nothing comes up I have tried everything please help me lol x


  • I got my lollipop update sometime in March with some problems as others but it is running smoothly now. I think I did up to four factory reset at different times before getting to this. My battery life has improved than when I was running kitkat. It last me all day and the percentage is around 40 when I go to bed. I'm a good user anyway especially when I come from work. I come from work with 62 percent battery, it's great.


  • I've been a fan of Samsung since the S3, but now i am starting to get angry.
    This lollipop update is such a enormous pain, it has totally failed to keep the feel of "android" like the previous "candy bar" updates.
    My S5 is not my S5 anymore,alot of the control I hade is missing, and I will have to root or roll back just to customise it to the way I want.

    + power problems
    + lag and freeze
    + more bloat ware
    + less options
    + white menus /no option to change
    + runs hot

    and much much more.

    I am actively looking for something else to use and the CyanogenMod is looking a lot better then ever to me.


  • Wow there seems to be an awful lot of people complaining about the lollipop update,I seem to have gotten lucky I installed an ambassadii lollipop firmware onto my SM-G900F and it's been running like a dream for a few weeks now,much better than the original kitkat,not sure why it's such a good firmware it's been fast and stable consistently, it's based on stock Samsung s5 lollipop and didn't trip Knox or even show as custom rom status after flashing which is good


  • I have talked to Verizon and Samsung and they both have told me they are sorry about the issues with this Firmware and my phone problems. I am getting a new phone but am worried that it will not be a new phone and still have the same problems. This was a very good phone when I bought it in August of 2014. I can only hope that Samsung, Verizon, and Google (I am going to start calling them Giggle because that is probably what they are doing right now). I know it is complicated to roll these updates out anymore, but these companies are making a lot of money from all of us, they should make sure they work before releasing them. It is called testing and more testing.


  • I despised this update. It literally ruined my phone. I was in tears for days until I figured out how to roll it back to kit-kat 4.4.4. Features I use and love we're utterly destroyed.

    "Interruptions" now instead of "blocking"? I could not figure or how the hell to even begin setting it up, it was so un-user-friendly. Not to mention, you can no longer specify individual contacts whose calls and texts to always put through, even during silent time (like my husband, my elderly parents, etc.).

    Notifications POPPED UP on the screen at the top and you could NOT turn that damn feature off. So while you're reading something or playing a game or whatever, every damn notification POPPED UP IN YOUR FACE, COVERING THE TOP OF WHATEVER YOU WERE DOING! And worse still, if you touched it, you HAD to address it right then and there, no swiping it aside to deal with later. A-Freakin-Noying!

    And now Verizon is trying to shove the damn thing down my throat again, months after I went to the trouble of backing up my phone, uninstalling that piece of shit, reinstalling kit-kat, finding and reinstalling all my apps, having websites re-remember my passwords ...

    No. Just effing no!

    HOW DO I TELL MY PHONE TO NEVER, EVER UNDER ANY CIRCUMSTANCES INSTALL THE LOLLIPOP UPDATE?

    Thank you for any help anyone can provide.