We use cookies on our websites. Information about cookies and how you can object to the use of cookies at any time or end their use can be found in our privacy policy.
Samsung offers free S4 battery replacement
Samsung Galaxy S4 Hardware Samsung 2 min read 4 comments

Samsung offers free S4 battery replacement

If you're an otherwise happy Galaxy S4 owner dissatisfied with the battery in your smartphone, you're not alone. Some carriers are reporting a 30 percent return rate of the flagship device due to battery problems. Samsung is aware of the problem, and considering the S4 already hasn't lived up their expectations, they're doing something about it: offering free replacement batteries for S4 owners. The offer is good for customers suffering from extreme battery drain and swollen batteries.

© AndroidPIT

Samsung acknowledges the problem has affect ''a limited number of customers,'' but 30 percent with certain carriers seems like an awful lot of dissatisfied customers. The 2,600 mAh Lithium-Ion battery should not be seeing these kinds of problems this early on in their lifespan, and as such, must be due to a manufacturing or material fault. Samsung's response is to be commended, and the affected owners should be grateful their battery is simply swollen or draining quickly – much better than the spate of exploding batteries we saw a couple of months ago. But in any case, we'd expect more from Samsung.

Customers affected by the problematic batteries can visit their nearest Samsung Electronics Service Center to receive a replacement battery free of charge.

Do you have S4 with battery problems? Will you be taking advantage of this offer from Samsung?

Source: Trusted Reviews


Write new comment:
All changes will be saved. No drafts are saved when editing

  • I got my battery replaced in Denmark.
    The symptom for a bad battery in my case, is that the phone suddenly shutdown and can't start up again, only when connect to a charger it will boot.

  • Trusted Reviews is British and the Samsung letter was sent to them directly, but no specific country was listed. Just look up your nearest Samsung Service Center and go on in and see what happens if you're one of the unlucky ones affected. Might not be a bad idea to have the statement from Samsung ready on your phone to show them though!

  • aman Oct 17, 2013 Link to comment

    which countries are included...?

  • krunal Oct 17, 2013 Link to comment

    where can the battery get exchanged? local stores or Samsung Store?