Why my htc can not be connected to the Internet?

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May 16, 2012 12:30:56 PM via Website

I have bought a new HTC G2 phone, but i do not know why it can not be connected to the Internet? and it also can no work in the area of wireless network! Do anyone know why?
thx !

May 25, 2012 4:04:46 PM via Website

Are you getting an error message when you try to connect on wifi? Also, do you have a data plan to access 2G and 3G data?