- Forum posts: 1,077
Feb 12, 2014, 11:10:53 AM via Website
Feb 12, 2014 11:10:53 AM via Website
1. First try clearing the app data
-Go to settings/applications then find the app and clear data.
2. If that does not work, try a battery pull.
-*make sure you properly turn the phone off before pulling out the battery*. As doing so drains the small amount of persistent memory. Leave the battery out for a few seconds, then put it back in and clear the phone.
3. Still having the same issue? Try a factory reset ***Make sure you have backed everything up on your device**
Factory Reset for the Galaxy S3
Factory Reset for the Samsung Galaxy S4
Factory Reset for the Google Nexus 7 (2013)
Factory Reset for the Samsung Galaxy S2
Factory Reset the Nexus 5
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