How to fix "unfortunately maps has stopped working"

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Feb 12, 2014 11:10:53 AM via Website

If you are getting the "unfortunately maps has stopped working" error message, here are a few things you can try to fix it:

1. First try clearing the app data
-Go to settings/applications then find the app and clear data.

2. If that does not work, try a battery pull.
-*make sure you properly turn the phone off before pulling out the battery*. As doing so drains the small amount of persistent memory. Leave the battery out for a few seconds, then put it back in and clear the phone.

3. Still having the same issue? Try a factory reset ***Make sure you have backed everything up on your device**
Factory Reset for the Galaxy S3
Factory Reset for the Samsung Galaxy S4
Factory Reset for the Google Nexus 7 (2013)
Factory Reset for the Samsung Galaxy S2
Factory Reset the Nexus 5

Jun 4, 2014 12:17:30 PM via Website

I met the same problems and searched many internet pages for the solutions but didn't work. But finally I found my solution and I am happy to share with you. The latest version of google map is 8.1. I uninstalled it and install 8.0 then the problem is fixed. So try an older version and then stop the automatic update. The problem should be fixed.

Jan 30, 2015 12:50:41 AM via Website

Leo

I met the same problems and searched many internet pages for the solutions but didn't work. But finally I found my solution and I am happy to share with you. The latest version of google map is 8.1. I uninstalled it and install 8.0 then the problem is fixed. So try an older version and then stop the automatic update. The problem should be fixed.

Ya because this is my second phone that doesn't have a working Google Maps AND my gf's new phone came witha broken Google Maps out of the box as well.

Feb 20, 2015 10:11:10 PM via Website

Thanks for you post.
I cleared data on the app --- that helped -- I can now get automobile directions on Google Maps.

But any time I request Bicycle or Pedestrian Directions it immediately responds

 "Unfortunately, Maps has stopped"

This was working on my original HTC One phone. I am using a replacement which is essentially the same.

As far as I know, the battery on this unit is not user removable or replaceable. I'm not interested in doing a factory reset. Isn't there a way of reinstalling or updating GOOGLE Maps when it is consistently failing like this?

Thank you   

May 22, 2015 1:17:17 AM via Website

Heya, thanq vmuch. Although I literally JUST first used my device this issue came up. Cleared the cache and it worked for now, many thanks :) best, DK

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Jun 16, 2015 5:10:45 PM via Website

Calvin, I tried "application and select map and clear data" on my Samsung Galaxy Light and it worked perfectly. Thank you so much!