Samsung Galaxy Note 2 — Phone keep installing system data

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Jun 1, 2014 7:08:28 AM via Website

Android notified there was an update of 4.4.2
I updated and the screen showed "Installing system update". It loaded up to 100% then went black and restarted with the screen "samsung note 2 N7000". Then the screen with "Installing system update" reappeared.
The whole process keeps happening like that for nearly a day. I don't know what happen. Please help me.

— modified on Jun 2, 2014 1:31:40 AM

  • Forum posts: 16

Jun 1, 2014 1:32:29 PM via App

Are you sure it said that it would update to 4.4.2? Because I also have a note note 2 and I was very excited when my phone was updating, hoping it was kit kat. But after installing nothing changed. So either this is a bug for both of us or it just was some minor software update or something. Would love if someone could explain what it is exactly.
(excuse any bad English, from Sweden :D)

Lalit
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Jun 2, 2014 8:10:16 AM via Website

@Giang well that's just bad !! It looks your device has stuck in the boot loop of updating because of..... :( Try factory resetting your device if it doesn't works then I'll say you need to flash the firmware over to your device manually. :( First try factory resetting if that still not fix your issue let me know I'll tell you how to flash .... :)

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Jun 2, 2014 10:20:06 AM via Website

John Farrell

@Giang well that's just bad !! It looks your device has stuck in the boot loop of updating because of..... :( Try factory resetting your device if it doesn't works then I'll say you need to flash the firmware over to your device manually. :( First try factory resetting if that still not fix your issue let me know I'll tell you how to flash .... :)

Dear John, Thanks alot for your kindness of helping me out. I forgot to mention I did try to do the factory reset but couldn't. I held the volume up key, main menu key then the power button but only ended up with the same screen of " intsalling system update..." Hope you can show me further. Many thanks. Giang

Lalit
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Jun 2, 2014 10:37:07 AM via Website

Hey @Giang try following the factory resetting steps that @Kris have mentioned have a look over here

http://www.androidpit.com/forum/565019/hard-reset-your-samsung-galaxy-note-2 let me know if it doesn't works for you. Then I'll will guide you through the flashing process. :)

Lalit
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Jun 2, 2014 11:18:55 AM via Website

Hey Giang,

Before moving forward with the flashing process there are some Pre-Requisites

  1. Go to the Sammobile/firmware section and download the appropriate Stock ROM available.
  2. Next thing is the need of downloading the latest version of ODIN, it can be found by googling. Just type "odin 3.09" they very first result will allow you to download.

Instruction:

  1. Run the Odin3 v3.04.exe as an administrator, and enable the check mark on Auto reboot and F.Reset Time
  2. Extract the stock ROM i.e. downloaded in the pre-requisites step 1 over to your desktop.
  3. Now you need to enter in download mode which can be done by pressing and holding Volume down+ Home Key. A warning page will appear press the volume up key again to enter into the download mode.
  4. Next thing you need to do is connect your device to the PC by USB cable, and do make sure that one of communication port [ID:COM] highlighted in light blue.
  5. Click on the PDA and navigate the extracted file i.e it will be .tar file over to the ODIN.
  6. Start downloading the binary file (i.e the ROM you have downloaded) into the device by clicking Start Button on the odin. After the downloading precess completes a green colored "PASS!" sign will appear on the upper-left box if the ROM has successfully flashed over to your device.
  7. Wait a while until your device reboots itself.

It should start working normally !! :)

Feel free to ask any question you encounter. :)

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Jun 2, 2014 11:44:36 AM via Website

I'm so sorry but I don't know which ROM to download. I'm terrible with technology, please understand

Lalit
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Jun 2, 2014 11:47:47 AM via Website

Giang Vo

I'm so sorry but I don't know which ROM to download. I'm terrible with technology, please understand

Which region and network provider you are currently on Giang ? Also mention the Model number !

— modified on Jun 2, 2014 11:58:20 AM

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Jun 2, 2014 11:49:53 AM via Website

I'm in Australia. The network provider is OPTUS

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Jun 2, 2014 1:32:01 PM via App

I'm not really in to rules and laws considering this, but if your phone still has a warranty, shouldn't you be able to return it to Samsung or your retailer and get it fixed or have it replaced.
Hope I'm helping and good luck.

Lalit
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Jun 2, 2014 2:16:08 PM via Website

@Giang Sorry for taking time in responding actually I was trying to figure out which ROM I should give to you !!! But still can't figured it actually..... well, one more thing that @Adrian has point really a good point which I was ..... Like you said you are new to this.... so tweaking it yourself might ended you up in bricking, if you're device is still covered under the warranty then I would say don't move forward with the flashing process because it could end up the warranty. But still if you want to move forward with the flashing process give me a day once I figure out the ROM you can move forward with the flashing process. And @Adrian one more thing I would like to say here is the trick I am telling @Giang is the same that samsung technician will do, in addition to the method I have ....... they will reset the Knox counter also to "0" which makes the device under warranty again. :)

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Jun 4, 2014 2:46:00 AM via Website

I bought it since Nov 2012, the warranty expired awhile ago. It costs a lot to fix phones here especially smart phones. Therefore, I wanna try fixing it myself if possible :(

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Jun 4, 2014 5:37:56 AM via App

I will look for a firmware.
Is your phone network unlocked ?

— modified on Jun 4, 2014 5:39:14 AM

Ready To Help You.

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Jun 4, 2014 5:47:13 AM via Website

Yes my phone is unblocked.
Model: Samsung Galaxy note 2 GT-N7100.

— modified on Jun 4, 2014 6:16:25 AM

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Jun 4, 2014 6:08:53 AM via Website

@giang I mean network unlocked not unblocked

first method
update with kies
http://androidcentral.us/2013/09/how-to-fix-firmware-upgrade-encountered-an-issue-on-kies/

second method
if your are network unlocked you can flash any country firmware
http://www.sammobile.com/firmwares/1/?model=GT-N7100&pcode=0#firmware

do not post your IMEI number and serial number here

@john i am from sammobile not from samsung

— modified on Jun 4, 2014 6:09:50 AM

Ready To Help You.

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Jun 4, 2014 6:21:40 AM via Website

you must be using N7105 LTE Australia optus
there is no 4.4.2 update
open network or international phone receive OTA updates from Samsung
but carrier network phone gets updates from their carrier
you can install other country firmware only after unlocking your phone.

so do this first

first method
update with kies
http://androidcentral.us/2013/09/how-to-fix-firmware-upgrade-encountered-an-issue-on-kies/

Ready To Help You.

  • Forum posts: 11

Jun 4, 2014 6:29:19 AM via Website

mobile crackers

you must be using N7105 LTE Australia optus
there is no 4.4.2 update
open network or international phone receive OTA updates from Samsung
but carrier network phone gets updates from their carrier
you can install other country firmware only after unlocking your phone.

Hi, I'm pretty sure mine one is "GT-N7100" not the "GT-N7105 LTE". I tried the first method like you said but didn't work. I plan to try the second one soon. Thanks a lot for your help. Giang