Samsung Galaxy S4 — camera freezing

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  • Forum posts: 2

Sep 10, 2014 11:24:52 PM via Website

recently I noticed my camera freezing and followed all instructions found online and ended up restoring all settings to factory default. This last step seemed to solve the problem. I removed the SD card before I did all of this just in case I lost that data too. When I started up the phone again the camera worked and there was no freezing. I just put the SD card back into the phone and went to open up the Gallery app and the phone froze. I am thinking that the insertion of the SD card had something to do with this since everything worked before I put the card in.

any thoughts on this??

thank you

  • Forum posts: 746

Sep 11, 2014 12:06:26 AM via Website

The camera and the gallery are the same app, so if you have a large amount of data or any corrupted data it will slow down or close the camera. Check the files on the sd card and move anything you don't need onto your PC and see if there's a difference.


  • Forum posts: 2

Sep 11, 2014 10:18:30 PM via Website

Thank you I will try that and then let you know.