- Forum posts: 1
Nov 1, 2014, 3:49:56 AM via Website
Nov 1, 2014 3:49:56 AM via Website
i have Alcatel Onetouch Idol X+ device. I was asked to update as a new firmware was available when i checked the settings and system updates. After downloading the 193.5Mb update file. I clicked to INSTALL.
This is when the phone device rebooted and didnt switch on.There is a continuous black screen, The device is not responding anyhow. Can anybody tell me how can i fix this?