Samsung Galaxy S5 — Galaxy S5 not recognising external HDD

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May 13, 2016 8:59:06 AM via Website

Hi everyone, new member and poster here. Hoping someone can give me some guidance for the above. I've got a 3tb WD external hard drive and an OTG cable to connect it to my Galaxy. The phone recognises that something is plugged in but not that it is a usable device. It doesn't show up on any of the storage screens etc. I have tried various file management apps but without success. Can anyone help at all with what I should be doing?