Stuck on "Checking connection" screen.

  • Replies:22
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  • Forum posts: 1

Jul 22, 2017 6:16:56 PM via Website

same issue here have you got any solution yet?

  • Forum posts: 1

Aug 4, 2017 7:38:39 AM via Website

I had this exact issue. I solved the problem by resetting my phone. Turn off the phone. Then turn it back on holding the power and volume up buttons at the same time until it comes on . I then selected the options to do both a, deletion of the cache files and a factory reset. Finally, reboot the phone and it should get you pass the checking connection screen. Good Luck guys and gals! As for me....now it's time to bypass the google account verification, which has proven EXTREMELY difficult.

  • Forum posts: 1

Aug 13, 2017 11:32:18 AM via Website

Dear All,
I was also facing the same problem. To get rid of this problem, you have to down grade the OS from Marsh mallow to Kit Kat after that update the mobile software. It will 100 % work. And before Factory reset, firstly delete the account then do Hard reset or factory reset.

Thanks,
Sumit Srivastava