Stuck on "Checking connection" screen.

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Jul 22, 2017 6:16:56 PM via Website

same issue here have you got any solution yet?

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Aug 4, 2017 7:38:39 AM via Website

I had this exact issue. I solved the problem by resetting my phone. Turn off the phone. Then turn it back on holding the power and volume up buttons at the same time until it comes on . I then selected the options to do both a, deletion of the cache files and a factory reset. Finally, reboot the phone and it should get you pass the checking connection screen. Good Luck guys and gals! As for me....now it's time to bypass the google account verification, which has proven EXTREMELY difficult.

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Aug 13, 2017 11:32:18 AM via Website

Dear All,
I was also facing the same problem. To get rid of this problem, you have to down grade the OS from Marsh mallow to Kit Kat after that update the mobile software. It will 100 % work. And before Factory reset, firstly delete the account then do Hard reset or factory reset.

Thanks,
Sumit Srivastava

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Feb 3, 2018 11:12:59 AM via Website

Vikas manne your problem is not normal because your device is fully stuck in checking connection page which means your device OS ROM was crashed so you have to download a new Stockton for it.
You can get more detail about this topic at youtube just write checking connection problem and the 1st video you see is all about it so go there fast.

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  • Forum posts: 1

May 25, 2018 5:18:01 PM via Website

THIS WORKED FOR ME! I had the same prob with a Metro PCS LG Stylo 2. I was able to turn off mobile network and wifi, it asked me if I wanted to continue with no data, I agreed, and was able to continue. This may be exclusive to LG or the the Stylo 2.

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