Reinstalled whatsapp and cant access group chats.

  • Replies:3
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  • Forum posts: 1

Jun 18, 2016 11:12:15 PM via Website

Reinstalled whatsapp without a backup, lost all messages and group chats on my device but according to other members of the group chats I am still in them, but I don't receive any messages from them and they don't appear in my chats.

I can't be reinvited to them and I am not sure what to do.

I have attempted to restore from local data on my phone but it always says backup failed.

— modified on Jun 18, 2016 11:14:45 PM

  • Forum posts: 14

Jul 15, 2016 1:54:36 PM via Website

When you reinstall the app, you get an option to load those previous messages. In this case, you would have your app as it was before you uninstalled.

  • Forum posts: 37

Jul 15, 2016 2:02:53 PM via Website

I'd also recommend to reinstall again and activate the backup-function as Vikas stated. You should automatically join the groups, even if you didn't use the backup. Did you verify your phonenumber already??

  • Forum posts: 15

Jul 15, 2016 2:44:30 PM via Website

Yes... Agree with @Igel Chris to re-install it again...

And yeah you should have selected the option to store the back up conversations.