Google Nexus 5 — Unable to bypass factory reset protection even with the original Google account

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  • Forum posts: 1

Sep 7, 2016 11:10:21 AM via Website

Hi, I bought a Nexus 5X for a friend a few weeks ago and got it updated to Nougat. I used my own Google account to setup the phone and install some apps. Then, I removed the device from my Google account, factory reset it, and gave it to friend. When he switched it on, it asked to enter the original owner’s Google username and password, so I gave mine. But after logging in without any error message, the phone displays the same screen over and over. Asking to enter the original owner’s Google username and password. We tried to wipe user data in recovery mode also. But the same issue occurs. Anyone knows how to fix this? Please help.

  • Forum posts: 19

Oct 19, 2017 12:22:16 PM via Website

Hi Minnix, the FRP lock is activated in your device due to factory reset. Now here, You need to give the right details of previously submitted Google account ID and Password to unlock the FRP. If you are unable to do this, you can use FRP bypass apk to deactivate the previous account from your device. Hopefully, this will work for you. Peace!