I have been deleted from all groups, how do I recover them?

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  • Forum posts: 2

Nov 16, 2017 2:35:21 AM via Website

I used to have a custom Android ROM running on my xiami redmi 2 phone:
Lineage OS 14.1 Nougat. I can't remember what version of whatsapp I
had, but I suppose it was the most recent when my phone suddenly died
on the 17th of August 2017.

Due to various reasons I've been without smartphone ever since (3
months). Today I purchased a BQ Aquaris M4.5 with Android Marshmallow
running on it. I've installed whatsapp from the play store (version
2.17.395) and have restored my messages from a backup made on the 11th
of August. The very moment I've done so I have been removed from all
the groups in which I was. No private message has been downloaded from
the server either. I thought that it was because, since I am now on
Marshmallow, I might be using a previous version from the one I had
when my old phoned crashed, and have installed the latest version
(2.17.417) but to no avail.

¿Is it there a way to download all the messages sent to me in this
interim, and to make me rejoin all the groups in which I used to be?

  • Forum posts: 323

Nov 16, 2017 3:24:22 AM via Website

Pedro C

I used to have a custom Android ROM running on my xiami redmi 2 phone:
Lineage OS 14.1 Nougat. I can't remember what version of whatsapp I
had, but I suppose it was the most recent when my phone suddenly died
on the 17th of August 2017.

Due to various reasons I've been without smartphone ever since (3
months). Today I purchased a BQ Aquaris M4.5 with Android Marshmallow
running on it. I've installed whatsapp from the play store (version
2.17.395) and have restored my messages from a backup made on the 11th
of August. The very moment I've done so I have been removed from all
the groups in which I was. No private message has been downloaded from
the server either. I thought that it was because, since I am now on
Marshmallow, I might be using a previous version from the one I had
when my old phoned crashed, and have installed the latest version
(2.17.417) but to no avail.

¿Is it there a way to download all the messages sent to me in this
interim, and to make me rejoin all the groups in which I used to be?

I'm not assured but I believe you may access your Google Drive account and look for your last WhatsApp backup. I don't think the latest version of WhatsApp is the reason you can't access your groups 'cos your access on them depends on what you have backed up earlier or even you couldn't see the older messages, you'd be on those groups, unless you've been removed from them or it's ocurred an error on WhatsApp.
Try to contact the responsible of those groups and ask them to add you again.

AC&MM
Moto X Force
Galaxy Tab 4 8.0
Nokia 3310

  • Forum posts: 2

Nov 16, 2017 12:07:29 PM via Website

Hi, Thanks for your message. The thing is, I restored the backup file that I had on my Google Drive successfully, and all the messages previous to that backup have been retrieved, but I no longer are in all my groups. I can't send messages to the groups and in each group I see the following message: "You can't send messages to this group because you're no longer a participant".

I think you're right that the version of my whatsapp installed is the problem though.